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Seller_xbFypjRiTi7t9

Product Removed Due to “Product and Food Safety Violation” – But It's a Battery (Case IDs: 17766114751 / 17766203201)

Hi everyone,

I’m hoping to get some guidance or support here.

We recently had one of our listings removed due to a Product and Food Safety Violation, but the item in question is not food-related at all — it’s a battery for a two-way radio.

This seems to be a misclassification, and we believe the product was prohibited by mistake. We’ve submitted inquiries under the following support case IDs: 17766114751 and 17766203201

So far, the responses we received stated that Amazon won’t review documents for this product. However, we would really appreciate if someone from Amazon could recheck the category or help point us in the right direction.

If anyone in the community has faced a similar issue or has advice on how to resolve this type of misclassification, I’d be very grateful for your input.

Thank you!

76 visualizaciones
5 respuestas
Etiquetas:Seguridad del producto
01
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user profile
Seller_xbFypjRiTi7t9

Product Removed Due to “Product and Food Safety Violation” – But It's a Battery (Case IDs: 17766114751 / 17766203201)

Hi everyone,

I’m hoping to get some guidance or support here.

We recently had one of our listings removed due to a Product and Food Safety Violation, but the item in question is not food-related at all — it’s a battery for a two-way radio.

This seems to be a misclassification, and we believe the product was prohibited by mistake. We’ve submitted inquiries under the following support case IDs: 17766114751 and 17766203201

So far, the responses we received stated that Amazon won’t review documents for this product. However, we would really appreciate if someone from Amazon could recheck the category or help point us in the right direction.

If anyone in the community has faced a similar issue or has advice on how to resolve this type of misclassification, I’d be very grateful for your input.

Thank you!

Etiquetas:Seguridad del producto
01
76 visualizaciones
5 respuestas
Responder
5 respuestas
user profile
Seller_2Ns0S4U2QMlzM
En respuesta a la publicación de Seller_xbFypjRiTi7t9

We have the same issue with our product, I don't know how to deal with this either. keep getting the copied response from the seller support rep, no hope to reinstate our listing, I feel.

10
user profile
Manny_Amazon
En respuesta a la publicación de Seller_xbFypjRiTi7t9

Hi @Seller_xbFypjRiTi7t9,

Thanks for posting here. I am looking into this with my partner team. Thanks for letting us know about this.

Regards,

- Manny

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_xbFypjRiTi7t9

Product Removed Due to “Product and Food Safety Violation” – But It's a Battery (Case IDs: 17766114751 / 17766203201)

Hi everyone,

I’m hoping to get some guidance or support here.

We recently had one of our listings removed due to a Product and Food Safety Violation, but the item in question is not food-related at all — it’s a battery for a two-way radio.

This seems to be a misclassification, and we believe the product was prohibited by mistake. We’ve submitted inquiries under the following support case IDs: 17766114751 and 17766203201

So far, the responses we received stated that Amazon won’t review documents for this product. However, we would really appreciate if someone from Amazon could recheck the category or help point us in the right direction.

If anyone in the community has faced a similar issue or has advice on how to resolve this type of misclassification, I’d be very grateful for your input.

Thank you!

76 visualizaciones
5 respuestas
Etiquetas:Seguridad del producto
01
Responder
user profile
Seller_xbFypjRiTi7t9

Product Removed Due to “Product and Food Safety Violation” – But It's a Battery (Case IDs: 17766114751 / 17766203201)

Hi everyone,

I’m hoping to get some guidance or support here.

We recently had one of our listings removed due to a Product and Food Safety Violation, but the item in question is not food-related at all — it’s a battery for a two-way radio.

This seems to be a misclassification, and we believe the product was prohibited by mistake. We’ve submitted inquiries under the following support case IDs: 17766114751 and 17766203201

So far, the responses we received stated that Amazon won’t review documents for this product. However, we would really appreciate if someone from Amazon could recheck the category or help point us in the right direction.

If anyone in the community has faced a similar issue or has advice on how to resolve this type of misclassification, I’d be very grateful for your input.

Thank you!

Etiquetas:Seguridad del producto
01
76 visualizaciones
5 respuestas
Responder
user profile

Product Removed Due to “Product and Food Safety Violation” – But It's a Battery (Case IDs: 17766114751 / 17766203201)

por parte de Seller_xbFypjRiTi7t9

Hi everyone,

I’m hoping to get some guidance or support here.

We recently had one of our listings removed due to a Product and Food Safety Violation, but the item in question is not food-related at all — it’s a battery for a two-way radio.

This seems to be a misclassification, and we believe the product was prohibited by mistake. We’ve submitted inquiries under the following support case IDs: 17766114751 and 17766203201

So far, the responses we received stated that Amazon won’t review documents for this product. However, we would really appreciate if someone from Amazon could recheck the category or help point us in the right direction.

If anyone in the community has faced a similar issue or has advice on how to resolve this type of misclassification, I’d be very grateful for your input.

Thank you!

Etiquetas:Seguridad del producto
01
76 visualizaciones
5 respuestas
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Seller_2Ns0S4U2QMlzM
En respuesta a la publicación de Seller_xbFypjRiTi7t9

We have the same issue with our product, I don't know how to deal with this either. keep getting the copied response from the seller support rep, no hope to reinstate our listing, I feel.

10
user profile
Manny_Amazon
En respuesta a la publicación de Seller_xbFypjRiTi7t9

Hi @Seller_xbFypjRiTi7t9,

Thanks for posting here. I am looking into this with my partner team. Thanks for letting us know about this.

Regards,

- Manny

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_2Ns0S4U2QMlzM
En respuesta a la publicación de Seller_xbFypjRiTi7t9

We have the same issue with our product, I don't know how to deal with this either. keep getting the copied response from the seller support rep, no hope to reinstate our listing, I feel.

10
user profile
Seller_2Ns0S4U2QMlzM
En respuesta a la publicación de Seller_xbFypjRiTi7t9

We have the same issue with our product, I don't know how to deal with this either. keep getting the copied response from the seller support rep, no hope to reinstate our listing, I feel.

10
Responder
user profile
Manny_Amazon
En respuesta a la publicación de Seller_xbFypjRiTi7t9

Hi @Seller_xbFypjRiTi7t9,

Thanks for posting here. I am looking into this with my partner team. Thanks for letting us know about this.

Regards,

- Manny

10
user profile
Manny_Amazon
En respuesta a la publicación de Seller_xbFypjRiTi7t9

Hi @Seller_xbFypjRiTi7t9,

Thanks for posting here. I am looking into this with my partner team. Thanks for letting us know about this.

Regards,

- Manny

10
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad