Can't send in a single pack group
Help!!! Simliar products ,several skus are split into several pack groups. Is there any ways to merge them into a single pack group?
Can't send in a single pack group
Help!!! Simliar products ,several skus are split into several pack groups. Is there any ways to merge them into a single pack group?
1 respuesta
Jameson_Amazon
Hi @Seller_6dC23Qa4D92zp,
Thank you for reaching out and for your patience here!
Please note that there are several factors that determine which SKUs can be packed together, including SKU weight and dimensions, prep-and-labeling requirements and ownership, and whether the SKUs are dangerous goods (hazmat) that require special handling at the fulfillment center.
You can read more about packaging and prep requirements in this resource right here.
If you need further assistance with this, please send me any case IDs you have for this. I'd be happy to take a further look into those cases!
Thanks again,
Jameson