Seller_Zw8LsZUQSH440
Returns and replacement orders
A shipment was damaged in transit and the customer opened a return/replacement request. Since it's damaged we don't want the item back. Is there a way to send a replacement without issuing a refund for the original order?
Etiquetas:Gestionado por el vendedor
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Seller_Zw8LsZUQSH440
Returns and replacement orders
A shipment was damaged in transit and the customer opened a return/replacement request. Since it's damaged we don't want the item back. Is there a way to send a replacement without issuing a refund for the original order?
5 respuestas
Seller_OvL8C4BJWiuS9
Yes, the buyer has to request a replacement through their amazon account.
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