False Negative Feedback, Providing missleading information
I am writing to bring to your attention a review on my product review that is both false and misleading. The review claims that I requested the customer to pay for a return, but no return authorization request was ever received on my account, making it impossible for such a situation to occur. This review is not only factually incorrect but also unfairly impacts my seller rating and reputation. I believe it violates Amazon's guidelines as it contains misleading information unrelated to the actual product or service provided. To assist in your investigation, here are the relevant details
Please help
The review is "How you want your costumer to pay for return????it is shameful"
Order# 701-3500116-2354646
False Negative Feedback, Providing missleading information
I am writing to bring to your attention a review on my product review that is both false and misleading. The review claims that I requested the customer to pay for a return, but no return authorization request was ever received on my account, making it impossible for such a situation to occur. This review is not only factually incorrect but also unfairly impacts my seller rating and reputation. I believe it violates Amazon's guidelines as it contains misleading information unrelated to the actual product or service provided. To assist in your investigation, here are the relevant details
Please help
The review is "How you want your costumer to pay for return????it is shameful"
Order# 701-3500116-2354646
1 respuesta
Ricardo_Amazon
Hello @Seller_mSsmm1gOWMtAE,
Ricardo from Amazon here.
After checking the details regarding this situation, I have removed the feedback for Order 701-3500116-2354646.
Have a good day!
