How to contact merchant Credit team
my disbursements have failed three times
amazon says they only email merchant credit and that no one can call them
amazon says merchant credit will contact / email me in 24-48 hrs
they have not
its been a month of failed payments
its time to move one to a new tactic.
any advice before I call my lawyer?
How to contact merchant Credit team
my disbursements have failed three times
amazon says they only email merchant credit and that no one can call them
amazon says merchant credit will contact / email me in 24-48 hrs
they have not
its been a month of failed payments
its time to move one to a new tactic.
any advice before I call my lawyer?
2 respuestas
CR_Amazon
@Seller_3lYwssw2kbrES
Hello there my name is CR and am a part of the community management team here on the forum. I'd love to see if I can get you some more information here.
I apologize for the frustration and lack of responses that you have experienced to this point. Would you mind sharing the case # you have opened with Seller Support with me? I'd be happy to take a look there and see if I can see anything further on my end and see what other paths we may have available to us.
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_3lYwssw2kbrES
CR here again. I took a quick look at your account, and it appears you have opened case #14400082561 where there has been a response from the support team who is currently awaiting a response from you.
Please do follow along in that case # and provided the requested information to allow them to investigate your issue further.
I will have this on my radar as well. Please do let me know how that case progresses after you provide the requested information.
CR_Amazon
