My Tax ID Number (In process)
My INFORM Consumer Act compliance submission, specifically my tax information, has been under review for a week now and it still shows as "in progress". My store has been suspended due to this, and I hope the process can be expedited.
My Tax ID Number (In process)
My INFORM Consumer Act compliance submission, specifically my tax information, has been under review for a week now and it still shows as "in progress". My store has been suspended due to this, and I hope the process can be expedited.
19 respuestas
Seller_zwkwqS6BMK8Uu
My case number: 17207512521.
Seller_rI7BZIczK8iAC
@Emet_Amazon UNBELIEVABLE.
Seller_rI7BZIczK8iAC
I would like to identify the root cause of that issue: are you an INDIVIDUAL from Europe?
Seller_zwkwqS6BMK8Uu
I've seen verification in my account information, but the INOFRM bill is still in progress
Roxy_Amazon
Hello @Seller_zwkwqS6BMK8Uu,
Thank you for bringing this INFORM Consumer Act tax verification delay to our attention. I understand your concern about the week-long "in progress" status resulting in a store suspension.
We can confirm this is a known issue. Our compliance teams are actively working on expediting these verifications, and I've flagged your specific case for a high-level review.
We'll keep you updated through this thread on any progress with your tax verification status. Also, please continue to use this thread for any follow-up questions or concerns. We appreciate your patience and value your business as a seller on our platform.
Thank you for being part of our seller community.
Best regards,
-Roxy
Roxy_Amazon
Hello @Seller_zwkwqS6BMK8Uu,
Our team has reviewed your submission and found that the tax document was submitted under the name ending in "STARI", which differs from your Seller Central legal name ending in "vngrd". To proceed with the tax verification:
- Please update your legal name in Seller Central to match the name on your submitted tax document
- Once updated, reply to this thread
- I will then follow up with the tax team on your behalf
This alignment of names is necessary to complete your tax verification process.
Best,
-Roxy
Seller_zwkwqS6BMK8Uu
Hello, but all the names in the table are my own name. And this name cannot be modified, and it has already been verified in my tax information. Why do I still fail to upload my own tax documents? And if I change my business name now, my INFORM consumer bill will be completely revised
Personal Information: [Moderator Edit: removed personal information]
Seller_zwkwqS6BMK8Uu
Hello, regarding the legal name of my seller platform that ends with "vngrd", this name was entered by myself when I registered the store, and the registration code was also my mobile phone number. Therefore, I am unable to provide documents that end with "vngrd". I can only provide my personal ID card. @Roxy_Amazon
Roxy_Amazon
Dear @Seller_zwkwqS6BMK8Uu,
I hope this message finds you well. I'd like to kindly request you to update your legal entity name to "AZIS LESTARI" by following these steps:
- Go to Settings
- Select Account Info
- Click on Tax Information
- Click on Tax Information again
- Click the "Update tax information" button
- Change the name to "AZIS LESTARI" (If you are completing the information as an individual, use the information that appears on your tax return.)
- As soon as you do that please inform me here
Please note that after making this change, your account will enter a verification process. I will personally monitor your case to ensure everything proceeds smoothly.
If you don't see a status change within 72 hours, please reach out to me here.
Best,
-Roxy
Seller_zwkwqS6BMK8Uu
Hello, I have changed the tax center to "AZIS LESTARI"
[Moderator Edit: removed personal information]
Seller_zwkwqS6BMK8Uu
Hello, I am very confused. I have followed your instructions, but the verification still failed? I uploaded my ID card
Seller_zwkwqS6BMK8Uu
My ID card has 16 digits, while the tax number in the form only requires 15 digits, so I only need to enter the first 15 digits. This is the answer given by Amazon, but I still failed
Seller_zwkwqS6BMK8Uu
@Roxy_Amazon Hello, have you seen the messages I replied to? I really need your help. thank you
Emet_Amazon
Hello @Seller_zwkwqS6BMK8Uu,
Thank you for posting your follow up information.
I have shared your concerns and failed review with the appropriate teams to seek additional information on the situation. Once we have an update on this particular situation we will follow up here with you and advise on what next steps we need to pursue.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
