Not able to login to my admin seller account
Hello, I am not able to my Amazon Seller Central Admin Account. I have the login and password with me but I do not have the phone number in which they sent OTP. I've tried to contact support but there is not help from them so far. When I clicked on "try another way to login" they redirected me to sign in page but the issue is I am not able to sign in cuz I do not have phone number. Please help me if you know how can I get back to my account or help me to contact the right person.
Thank You.
Not able to login to my admin seller account
Hello, I am not able to my Amazon Seller Central Admin Account. I have the login and password with me but I do not have the phone number in which they sent OTP. I've tried to contact support but there is not help from them so far. When I clicked on "try another way to login" they redirected me to sign in page but the issue is I am not able to sign in cuz I do not have phone number. Please help me if you know how can I get back to my account or help me to contact the right person.
Thank You.
25 respuestas
Seller_rI7BZIczK8iAC
As seller I don't hope that there is a way that someone can log in in my account without OTP to my phone number..... So I really don't think that there is a possibility. If you are not the owner of the mobile phone, you are not the owner of the seller account.
Topher_Amazon
Hey @Seller_bcqM3S1EUCDR3, similar to what Brigitte alludes to above the security measures are in place to safeguard accounts and protect sellers. Is the account in question the same one you are posting from here?
Topher