Customers are unable to checkout from cart after adding my products
i am facing an issue with Amazon. All my listings are active live and no issue on seller central but when customers are adding my product in cart and when trying to check out a msg comes to screen "Something went wrong at our end" appears and I am not getting any orders for last 5 days. Seller Support is a group of {moderator edit} not getting any help from them as usual.
Anyone can tell me how to resolve this issue?
Customers are unable to checkout from cart after adding my products
i am facing an issue with Amazon. All my listings are active live and no issue on seller central but when customers are adding my product in cart and when trying to check out a msg comes to screen "Something went wrong at our end" appears and I am not getting any orders for last 5 days. Seller Support is a group of {moderator edit} not getting any help from them as usual.
Anyone can tell me how to resolve this issue?
1 respuesta
Sakura_Amazon_
Hello @Seller_kXxExNVygwEmp
I understand your frustration with the checkout issue affecting your orders. Could you please share the information provided by Seller Support and the case ID so I can look into this?
Additionally, please note that we ask all forum participants to use appropriate language and adhere to theForum Guidelines. I've moderated your post accordingly.
Regards,
Sakura
