Inventory accepted by Amazon and then got returned to the carrier
Hello everyone currently i am in quite a situation, so I have sent the goods from China to US first of all everything matches on the shipping plan with my products and my goods got delivered to the Amazon warehouse for which i have proof of delivery the goods got accepted and signed for but then for a strange reason Amazon returned my goods to my carrier without any explanation now i'm stuck with shipping costs that are higher to send from LA to the Amazon warehouse than sending from China to Amazon FC is there a way that i can get refunded for this shipping costs since everything was correct from my end this is not fair from Amazon totally disappointed.
Inventory accepted by Amazon and then got returned to the carrier
Hello everyone currently i am in quite a situation, so I have sent the goods from China to US first of all everything matches on the shipping plan with my products and my goods got delivered to the Amazon warehouse for which i have proof of delivery the goods got accepted and signed for but then for a strange reason Amazon returned my goods to my carrier without any explanation now i'm stuck with shipping costs that are higher to send from LA to the Amazon warehouse than sending from China to Amazon FC is there a way that i can get refunded for this shipping costs since everything was correct from my end this is not fair from Amazon totally disappointed.
1 respuesta
Dominic_Amazon
Hi @Seller_5kw0e5wG7JeUW,
Dominic from Amazon here, happy to try to help with this! Can you please provide me with the shipment ID and case ID?
Best,
Dominic