Amazon and eBay support give you scripted responses that are disrespectful to small business owners who have at least half a brain that functions. You would need one to be successful in the business world. Been around for years? Have done millions in sales? Doesn't matter, you are treated no different than a new Joe Shmoe seller who struggles and is part of the high % of small business to fail within their first year.

Often times these responses make you feel like you're a child being talked down to. Hey don't hit, it's not nice! Your explained how a stat and feature works as if comprehension skills is not part of your capability and you need guidance like a leashed child at a theme park.

Unlike eBay, which I give props too for this, Amazon doesn't have a minimum threshold count for small business either, going off percentages. Sell 500 things a month selling at $80 average ticket price, have one UPS truck break down with 30 items in it, oof you're in big trouble now for SFP on time delivery. You'll be treated the same as ABC seller who sells 10,000 items at $12 average ticket item. That UPS truck breakdown for them, isn't going to barely make a dent. It's basic math.

I find it odd as well because Amazon isn't too bright and has pushed away billions in profit through suspensions. They have defeated the seller who was growing and in 5 years would of built up to 5 million annually in sales. These same types of business' that fueled Amazon's business growth. Without them, Amazon would of just been a failed book selling company lol. No seriously, you think Amazon's 30 billion net profit last year is actually good? No, it's low. If they actually dedicated support to sellers and had basic logic of growth and numbers, I don't see why they couldn't triple that to 90 billion in net profit. Let's say over the past decade they pushed away 2,000,000 sellers, 200,000 sellers per year. Each seller doing, let's say 300,000 a year. 2,000,000 x 300,000 = 600,000,000,000 in sales x (I'm going to just use our category fee rate) 12% = 72,000,000,000. Whoa, that's 72 billion in fees. How many dedicated and knowledgable support reps for 2,000,000 sellers would it take? How about 10,000? 1 rep per 200 sellers. Pay them 80,000 per year, US reps. That's on 800,000,000 plus benefits, etc. You think 72 billion covers it? lol Again, I really don't think people understand just how much money potential this company throws away from being bad at managing 3rd party sellers. Some dinkus or several at Amazon thinks they 're smart by outsourcing support, using AI bots to respond and treating sellers this way to save millions, while throwing away billions.

Anyways, off to work I go dealing with returns marked as not as described item and ASIN's , pumping up our NX or whatever it is % because buyers wanted free return as they bought the wrong part. I got 15" wheels and these hubcaps don't fit. Yeah, that's why they say 16" all over the page. Here's one that's funny as a recent one. You sent me red and I ordered chrome. Red is the tape backing and chrome is under the white protective layer that is labeled. Not to mention thr scammers lately who steal product and swap out junk for it. Amazon will explain to us how voice of the customer is our fault, even though I find very small % that actually is our fault SMH