Hi I need help, I keep getting this message when I click on the “Start re-verification” it then gives me the page that says this message:

Internal Error

We’re sorry but we encountered an error while processing your request.

From this I have no other way of uploading it, I contacted the support team and they just please wait we will get back to you once this issue is fixed. They keep saying this and its been 5 days now and no fix has happened, I even tried all the troubleshooting stuff that asked me to do and still nothing works I just keep getting the same error page.

Can someone help me please on what to do here just wanna get my account up and running