Falsly accused of dropshipping by repeat problem buyer / stalker
@KJ_Amazon
Hey KJ last year you helped me when i responed to you on a discussion with a well known problem buyer who used the name "Henry L" who would leave me negative feedback and false dropshipping emails, he seems to be back using the name "Amazon" with the ship to name "Susan D" this person has made numerous purchases and requests cancellation the past month, one order I did ship with Amazon shipping - order Order ID: # 111-6181414-4467414 before the cancellation request and the problem buyer almost immediately left me emails "counterfeit inauthentic item." and "dropshipped from walmart. came with a walmart receipt." now a few days later all my seller fullfilled listings have been deactivated because of a dropshipping violation... I did not dropship I use Amazon shipping labels, nor do I dropship I self fulfill my orders . I submitted an account health appeal can you please help and expedite my listings being live again, 10 months ago it took almost month.. thank you
Falsly accused of dropshipping by repeat problem buyer / stalker
@KJ_Amazon
Hey KJ last year you helped me when i responed to you on a discussion with a well known problem buyer who used the name "Henry L" who would leave me negative feedback and false dropshipping emails, he seems to be back using the name "Amazon" with the ship to name "Susan D" this person has made numerous purchases and requests cancellation the past month, one order I did ship with Amazon shipping - order Order ID: # 111-6181414-4467414 before the cancellation request and the problem buyer almost immediately left me emails "counterfeit inauthentic item." and "dropshipped from walmart. came with a walmart receipt." now a few days later all my seller fullfilled listings have been deactivated because of a dropshipping violation... I did not dropship I use Amazon shipping labels, nor do I dropship I self fulfill my orders . I submitted an account health appeal can you please help and expedite my listings being live again, 10 months ago it took almost month.. thank you
41 respuestas
LeviDylan_Amazon
Hello @Seller_csxJFXnDdYYg3,
Thank you for providing insight into the issues you are experiencing with your account.
My goal is to give you further assistance. I would like to forward your information to continue researching this matter further. Please continue to post any relevant information in relation to this topic, such as a case ID or performance notification received, so it can be addressed and forwarded as well.
All the best,
LeviDylan
Danny_Amazon
Hello @Seller_csxJFXnDdYYg3- thank you for ensuring this situation was surfaced here on the forums.
I wanted to let you know I was able to review and surface this situation internally for review. Please do continue to report issues with suspected customer abuse through the standard pathway as well. Due to privacy reasons, our team will be unable to share the outcome of their review, but thank you for making us aware.
Best,
Danny
Seller_Fp95QYJ6Hs9RU
@KJ_Amazon@Danny_Amazon
We are also being attacked by this entity again. They are now leaving neutral feedbacks with the dropshipping / stolen verbage.
114-9301910-4116252
111-3891963-2788209
114-7602664-5082615
111-1908758-4110646
113-5403854-7521021
113-3005100-6714601
111-3307987-2043428
111-4781451-1831421
111-7773895-8725831
113-5782991-7570646
3+ years from this same entity!
