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Seller_LhFbf2l93FYW6

Refund Glitch Amazon Automatically Refunds

My account got deactivated due to 7 ip claims, which 5 of them I never listed or sold. 5 days later after deactivation another ASIN (unrelated to ip claim) which I have been selling for a year started refunding customers with no refund request. Within 6 hours, my phone did not stop buzzing from "Refund Initiated). Now after $45,000 of refunds my account is negative. I can't contact support because it's deactivated. I contacted account health told them what was going on they said someone will email me. Email stated they can't see anything because my account was deactivated. I can't get in touch with anyone. Weird thing is nothing is wrong with this product, no claims, no issues, no customer complaints. Is this a glitch? What's going on I have over a 400 score with all 5 star reviews. Someone let me know what's going on.

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Etiquetas:Cliente, Devolver envío, Reclamos bajo la Garantía de la A a la Z, Reembolsos, SAFE-T
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Seller_LhFbf2l93FYW6

Refund Glitch Amazon Automatically Refunds

My account got deactivated due to 7 ip claims, which 5 of them I never listed or sold. 5 days later after deactivation another ASIN (unrelated to ip claim) which I have been selling for a year started refunding customers with no refund request. Within 6 hours, my phone did not stop buzzing from "Refund Initiated). Now after $45,000 of refunds my account is negative. I can't contact support because it's deactivated. I contacted account health told them what was going on they said someone will email me. Email stated they can't see anything because my account was deactivated. I can't get in touch with anyone. Weird thing is nothing is wrong with this product, no claims, no issues, no customer complaints. Is this a glitch? What's going on I have over a 400 score with all 5 star reviews. Someone let me know what's going on.

Etiquetas:Cliente, Devolver envío, Reclamos bajo la Garantía de la A a la Z, Reembolsos, SAFE-T
00
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Seller_LhFbf2l93FYW6
En respuesta a la publicación de Seller_LhFbf2l93FYW6

How is this even possible customers from 3 moths ago as well are getting automatically refunded.

00
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Seller_0rXAME9V4LQSx
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Yes, if you got caught selling "counterfeit" items this can happen. If you sold an item that has been recalled this also happens. And they refund every customer to ever buy the item regardless of how long ago the sale was.

00
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Joey_Amazon
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Hello @Seller_LhFbf2l93FYW6,

Thank you for utilizing the forums!

If you wish, please share a Case ID for this ongoing issue and I can take a look from my end to explore any options you might have.

Thanks,

Joey

11
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_LhFbf2l93FYW6

Refund Glitch Amazon Automatically Refunds

My account got deactivated due to 7 ip claims, which 5 of them I never listed or sold. 5 days later after deactivation another ASIN (unrelated to ip claim) which I have been selling for a year started refunding customers with no refund request. Within 6 hours, my phone did not stop buzzing from "Refund Initiated). Now after $45,000 of refunds my account is negative. I can't contact support because it's deactivated. I contacted account health told them what was going on they said someone will email me. Email stated they can't see anything because my account was deactivated. I can't get in touch with anyone. Weird thing is nothing is wrong with this product, no claims, no issues, no customer complaints. Is this a glitch? What's going on I have over a 400 score with all 5 star reviews. Someone let me know what's going on.

170 visualizaciones
10 respuestas
Etiquetas:Cliente, Devolver envío, Reclamos bajo la Garantía de la A a la Z, Reembolsos, SAFE-T
00
Responder
user profile
Seller_LhFbf2l93FYW6

Refund Glitch Amazon Automatically Refunds

My account got deactivated due to 7 ip claims, which 5 of them I never listed or sold. 5 days later after deactivation another ASIN (unrelated to ip claim) which I have been selling for a year started refunding customers with no refund request. Within 6 hours, my phone did not stop buzzing from "Refund Initiated). Now after $45,000 of refunds my account is negative. I can't contact support because it's deactivated. I contacted account health told them what was going on they said someone will email me. Email stated they can't see anything because my account was deactivated. I can't get in touch with anyone. Weird thing is nothing is wrong with this product, no claims, no issues, no customer complaints. Is this a glitch? What's going on I have over a 400 score with all 5 star reviews. Someone let me know what's going on.

Etiquetas:Cliente, Devolver envío, Reclamos bajo la Garantía de la A a la Z, Reembolsos, SAFE-T
00
170 visualizaciones
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Refund Glitch Amazon Automatically Refunds

por parte de Seller_LhFbf2l93FYW6

My account got deactivated due to 7 ip claims, which 5 of them I never listed or sold. 5 days later after deactivation another ASIN (unrelated to ip claim) which I have been selling for a year started refunding customers with no refund request. Within 6 hours, my phone did not stop buzzing from "Refund Initiated). Now after $45,000 of refunds my account is negative. I can't contact support because it's deactivated. I contacted account health told them what was going on they said someone will email me. Email stated they can't see anything because my account was deactivated. I can't get in touch with anyone. Weird thing is nothing is wrong with this product, no claims, no issues, no customer complaints. Is this a glitch? What's going on I have over a 400 score with all 5 star reviews. Someone let me know what's going on.

Etiquetas:Cliente, Devolver envío, Reclamos bajo la Garantía de la A a la Z, Reembolsos, SAFE-T
00
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Seller_LhFbf2l93FYW6
En respuesta a la publicación de Seller_LhFbf2l93FYW6

How is this even possible customers from 3 moths ago as well are getting automatically refunded.

00
user profile
Seller_0rXAME9V4LQSx
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Yes, if you got caught selling "counterfeit" items this can happen. If you sold an item that has been recalled this also happens. And they refund every customer to ever buy the item regardless of how long ago the sale was.

00
user profile
Joey_Amazon
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Hello @Seller_LhFbf2l93FYW6,

Thank you for utilizing the forums!

If you wish, please share a Case ID for this ongoing issue and I can take a look from my end to explore any options you might have.

Thanks,

Joey

11
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_LhFbf2l93FYW6
En respuesta a la publicación de Seller_LhFbf2l93FYW6

How is this even possible customers from 3 moths ago as well are getting automatically refunded.

00
user profile
Seller_LhFbf2l93FYW6
En respuesta a la publicación de Seller_LhFbf2l93FYW6

How is this even possible customers from 3 moths ago as well are getting automatically refunded.

00
Responder
user profile
Seller_0rXAME9V4LQSx
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Yes, if you got caught selling "counterfeit" items this can happen. If you sold an item that has been recalled this also happens. And they refund every customer to ever buy the item regardless of how long ago the sale was.

00
user profile
Seller_0rXAME9V4LQSx
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Yes, if you got caught selling "counterfeit" items this can happen. If you sold an item that has been recalled this also happens. And they refund every customer to ever buy the item regardless of how long ago the sale was.

00
Responder
user profile
Joey_Amazon
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Hello @Seller_LhFbf2l93FYW6,

Thank you for utilizing the forums!

If you wish, please share a Case ID for this ongoing issue and I can take a look from my end to explore any options you might have.

Thanks,

Joey

11
user profile
Joey_Amazon
En respuesta a la publicación de Seller_LhFbf2l93FYW6

Hello @Seller_LhFbf2l93FYW6,

Thank you for utilizing the forums!

If you wish, please share a Case ID for this ongoing issue and I can take a look from my end to explore any options you might have.

Thanks,

Joey

11
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad