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Comunidad de Nuevos vendedores

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Seller_6ajAvXbpU6fcF

Books showing up live on Amazon as Audible audiobooks or Kindle

We just started shipping to Amazon and some of the books are now showing up live in our storefront. We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.

Is this a common issue that others have seen? I've gone into Manage inventory - Edit listing and am not finding any designation that I can change. Any help is appreciated as we have several more boxes in transit and am praying this is just a fluke with an easy fix.

We are listing with Go2lister and no one else on there has complained about this, so hoping it's a one-off.

Thanks in advance for any help.

14 visualizaciones
3 respuestas
Crear y administrar listados
Etiquetas:Agregar un producto, Listados
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user profile
Seller_6ajAvXbpU6fcF

Books showing up live on Amazon as Audible audiobooks or Kindle

We just started shipping to Amazon and some of the books are now showing up live in our storefront. We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.

Is this a common issue that others have seen? I've gone into Manage inventory - Edit listing and am not finding any designation that I can change. Any help is appreciated as we have several more boxes in transit and am praying this is just a fluke with an easy fix.

We are listing with Go2lister and no one else on there has complained about this, so hoping it's a one-off.

Thanks in advance for any help.

Crear y administrar listados
Etiquetas:Agregar un producto, Listados
00
14 visualizaciones
3 respuestas
Responder
3 respuestas
user profile
Seller_Hi7wbO2Kbo6bl
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

It is the ASIN / ISBN that determines which detail page the listing is connected with.

You should not even be able to list under a Kindle ISBN.

When you create a listing you must be sure that Amazon has no detail page errors (that is no major errors).

10
user profile
CR_Amazon
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

Hi there @Seller_6ajAvXbpU6fcF

My name is CR and wanted to hop in here.

user profile
Seller_6ajAvXbpU6fcF
We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.
Ver publicación

I have not seen this one on my end yet. By chance, have you reached out to Seller Support yet to show them what you are seeing from your end? They will have more tools and visibility into your account that I don't have on my end.

If you have opened a case, feel free to pop it below and I'd be happy to take a further look at your issue there and review any correspondence provided to this point.

I'll hang tight here for your reply should you still have this issue.

CR_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
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user profile
Seller_6ajAvXbpU6fcF

Books showing up live on Amazon as Audible audiobooks or Kindle

We just started shipping to Amazon and some of the books are now showing up live in our storefront. We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.

Is this a common issue that others have seen? I've gone into Manage inventory - Edit listing and am not finding any designation that I can change. Any help is appreciated as we have several more boxes in transit and am praying this is just a fluke with an easy fix.

We are listing with Go2lister and no one else on there has complained about this, so hoping it's a one-off.

Thanks in advance for any help.

14 visualizaciones
3 respuestas
Crear y administrar listados
Etiquetas:Agregar un producto, Listados
00
Responder
user profile
Seller_6ajAvXbpU6fcF

Books showing up live on Amazon as Audible audiobooks or Kindle

We just started shipping to Amazon and some of the books are now showing up live in our storefront. We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.

Is this a common issue that others have seen? I've gone into Manage inventory - Edit listing and am not finding any designation that I can change. Any help is appreciated as we have several more boxes in transit and am praying this is just a fluke with an easy fix.

We are listing with Go2lister and no one else on there has complained about this, so hoping it's a one-off.

Thanks in advance for any help.

Crear y administrar listados
Etiquetas:Agregar un producto, Listados
00
14 visualizaciones
3 respuestas
Responder
user profile

Books showing up live on Amazon as Audible audiobooks or Kindle

por parte de Seller_6ajAvXbpU6fcF

We just started shipping to Amazon and some of the books are now showing up live in our storefront. We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.

Is this a common issue that others have seen? I've gone into Manage inventory - Edit listing and am not finding any designation that I can change. Any help is appreciated as we have several more boxes in transit and am praying this is just a fluke with an easy fix.

We are listing with Go2lister and no one else on there has complained about this, so hoping it's a one-off.

Thanks in advance for any help.

Crear y administrar listados
Etiquetas:Agregar un producto, Listados
00
14 visualizaciones
3 respuestas
Responder
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Seller_Hi7wbO2Kbo6bl
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

It is the ASIN / ISBN that determines which detail page the listing is connected with.

You should not even be able to list under a Kindle ISBN.

When you create a listing you must be sure that Amazon has no detail page errors (that is no major errors).

10
user profile
CR_Amazon
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

Hi there @Seller_6ajAvXbpU6fcF

My name is CR and wanted to hop in here.

user profile
Seller_6ajAvXbpU6fcF
We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.
Ver publicación

I have not seen this one on my end yet. By chance, have you reached out to Seller Support yet to show them what you are seeing from your end? They will have more tools and visibility into your account that I don't have on my end.

If you have opened a case, feel free to pop it below and I'd be happy to take a further look at your issue there and review any correspondence provided to this point.

I'll hang tight here for your reply should you still have this issue.

CR_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_Hi7wbO2Kbo6bl
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

It is the ASIN / ISBN that determines which detail page the listing is connected with.

You should not even be able to list under a Kindle ISBN.

When you create a listing you must be sure that Amazon has no detail page errors (that is no major errors).

10
user profile
Seller_Hi7wbO2Kbo6bl
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

It is the ASIN / ISBN that determines which detail page the listing is connected with.

You should not even be able to list under a Kindle ISBN.

When you create a listing you must be sure that Amazon has no detail page errors (that is no major errors).

10
Responder
user profile
CR_Amazon
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

Hi there @Seller_6ajAvXbpU6fcF

My name is CR and wanted to hop in here.

user profile
Seller_6ajAvXbpU6fcF
We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.
Ver publicación

I have not seen this one on my end yet. By chance, have you reached out to Seller Support yet to show them what you are seeing from your end? They will have more tools and visibility into your account that I don't have on my end.

If you have opened a case, feel free to pop it below and I'd be happy to take a further look at your issue there and review any correspondence provided to this point.

I'll hang tight here for your reply should you still have this issue.

CR_Amazon

00
user profile
CR_Amazon
En respuesta a la publicación de Seller_6ajAvXbpU6fcF

Hi there @Seller_6ajAvXbpU6fcF

My name is CR and wanted to hop in here.

user profile
Seller_6ajAvXbpU6fcF
We are seein issues where some of the books are showing as either Audible audiobooks or Kindle, not their appropriate hardcover or softcover category.
Ver publicación

I have not seen this one on my end yet. By chance, have you reached out to Seller Support yet to show them what you are seeing from your end? They will have more tools and visibility into your account that I don't have on my end.

If you have opened a case, feel free to pop it below and I'd be happy to take a further look at your issue there and review any correspondence provided to this point.

I'll hang tight here for your reply should you still have this issue.

CR_Amazon

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad