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Seller_8LDS13Dwga70G

How do I fix a hijacked ASIN

It's been awhile since I tried to use support. It's now worse. It even tells me the the ASIN I put in is not correctly, preventing me from even creating a ticket.

I have two ASINs that have been hijacked. And they are now in a restricted category that is not taking any new requests because of the hijacking. I can't believe after several years of this happening Amazon has yet to put a stop to this or create a simple way to get our listings back. And these are 2 variants within a parent listing (the others are fine)

So admins or expert users, how do I go about getting them back? Creating a support ticket is going nowhere since Amazon says their own ASIN is not correct.

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Seller_8LDS13Dwga70G

How do I fix a hijacked ASIN

It's been awhile since I tried to use support. It's now worse. It even tells me the the ASIN I put in is not correctly, preventing me from even creating a ticket.

I have two ASINs that have been hijacked. And they are now in a restricted category that is not taking any new requests because of the hijacking. I can't believe after several years of this happening Amazon has yet to put a stop to this or create a simple way to get our listings back. And these are 2 variants within a parent listing (the others are fine)

So admins or expert users, how do I go about getting them back? Creating a support ticket is going nowhere since Amazon says their own ASIN is not correct.

Crear y administrar listados
Etiquetas:Secuestro de listados
10
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1 respuesta
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Manny_Amazon
En respuesta a la publicación de Seller_8LDS13Dwga70G

Hello @Seller_8LDS13Dwga70G,

Thanks for letting me know. Please report this via the standard path in order to get this corrected. The standard path is going to the report abuse tool and selecting Product detail page was changed to represent a different product.

If you have reported via the standard path and haven't seen this fixed, please let me know of the complaint ID and I'll review further.

The above path is specifically highlighted in the article written by my colleague called 🚨 PROCESS UPDATE - Report Incorrect Brand Name Changes. Please refer to this article for full steps to report brand name changes.

Regards,

- Manny

10
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Seller_8LDS13Dwga70G

How do I fix a hijacked ASIN

It's been awhile since I tried to use support. It's now worse. It even tells me the the ASIN I put in is not correctly, preventing me from even creating a ticket.

I have two ASINs that have been hijacked. And they are now in a restricted category that is not taking any new requests because of the hijacking. I can't believe after several years of this happening Amazon has yet to put a stop to this or create a simple way to get our listings back. And these are 2 variants within a parent listing (the others are fine)

So admins or expert users, how do I go about getting them back? Creating a support ticket is going nowhere since Amazon says their own ASIN is not correct.

51 visualizaciones
1 respuesta
Crear y administrar listados
Etiquetas:Secuestro de listados
10
Responder
user profile
Seller_8LDS13Dwga70G

How do I fix a hijacked ASIN

It's been awhile since I tried to use support. It's now worse. It even tells me the the ASIN I put in is not correctly, preventing me from even creating a ticket.

I have two ASINs that have been hijacked. And they are now in a restricted category that is not taking any new requests because of the hijacking. I can't believe after several years of this happening Amazon has yet to put a stop to this or create a simple way to get our listings back. And these are 2 variants within a parent listing (the others are fine)

So admins or expert users, how do I go about getting them back? Creating a support ticket is going nowhere since Amazon says their own ASIN is not correct.

Crear y administrar listados
Etiquetas:Secuestro de listados
10
51 visualizaciones
1 respuesta
Responder
user profile

How do I fix a hijacked ASIN

por parte de Seller_8LDS13Dwga70G

It's been awhile since I tried to use support. It's now worse. It even tells me the the ASIN I put in is not correctly, preventing me from even creating a ticket.

I have two ASINs that have been hijacked. And they are now in a restricted category that is not taking any new requests because of the hijacking. I can't believe after several years of this happening Amazon has yet to put a stop to this or create a simple way to get our listings back. And these are 2 variants within a parent listing (the others are fine)

So admins or expert users, how do I go about getting them back? Creating a support ticket is going nowhere since Amazon says their own ASIN is not correct.

Crear y administrar listados
Etiquetas:Secuestro de listados
10
51 visualizaciones
1 respuesta
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Manny_Amazon
En respuesta a la publicación de Seller_8LDS13Dwga70G

Hello @Seller_8LDS13Dwga70G,

Thanks for letting me know. Please report this via the standard path in order to get this corrected. The standard path is going to the report abuse tool and selecting Product detail page was changed to represent a different product.

If you have reported via the standard path and haven't seen this fixed, please let me know of the complaint ID and I'll review further.

The above path is specifically highlighted in the article written by my colleague called 🚨 PROCESS UPDATE - Report Incorrect Brand Name Changes. Please refer to this article for full steps to report brand name changes.

Regards,

- Manny

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Manny_Amazon
En respuesta a la publicación de Seller_8LDS13Dwga70G

Hello @Seller_8LDS13Dwga70G,

Thanks for letting me know. Please report this via the standard path in order to get this corrected. The standard path is going to the report abuse tool and selecting Product detail page was changed to represent a different product.

If you have reported via the standard path and haven't seen this fixed, please let me know of the complaint ID and I'll review further.

The above path is specifically highlighted in the article written by my colleague called 🚨 PROCESS UPDATE - Report Incorrect Brand Name Changes. Please refer to this article for full steps to report brand name changes.

Regards,

- Manny

10
user profile
Manny_Amazon
En respuesta a la publicación de Seller_8LDS13Dwga70G

Hello @Seller_8LDS13Dwga70G,

Thanks for letting me know. Please report this via the standard path in order to get this corrected. The standard path is going to the report abuse tool and selecting Product detail page was changed to represent a different product.

If you have reported via the standard path and haven't seen this fixed, please let me know of the complaint ID and I'll review further.

The above path is specifically highlighted in the article written by my colleague called 🚨 PROCESS UPDATE - Report Incorrect Brand Name Changes. Please refer to this article for full steps to report brand name changes.

Regards,

- Manny

10
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad