Hello everyone, I am going trough a situation that I have hard time understanding.

My account has been deactivated.

I asked for approval to sell a brand products with an invoice, wich Amazon has approved. So I bought different products from the same brand, with the same supplier and I stated selling. Amazon sent me a notification trough account performance saying that they think that me or someone related to my account might have been engaged in deceptive, fraudulent or illegal activities. I was asked to go trough video call to verify my ID, which I did, then I was asked to send invoices, bank statements showing the transactions regarding the purchase, and proof of delivery, And I sent all documents in my possession. but still, they rejected it, holding my balance, stranded my inventory. I don't understand why Amazon would accept an invoice to begin with, and now suspending my account. I don't have any complaint form customers regarding the products.

Did anyone went trough the same situation or is it a way for Amazon to kick me out from the platform?

I am really disappointed and desperate and I don't know where to go from here. I called for help, then I was told that I need to go back to my supplier to get documents from them. I thought if Amazon accepts an invoice it's because they trust the supplier.

What to do if the supplier refused to give any other document except the invoice?

I am about to give up because I had so many issues with Amzon I went trough ID verification process over and over, and I never understood why. One of the reason was due to inactivity, and at that time, I had inventory in FBA and was selling, suddenly My account was deactivated, and that was in September, Got reactivated in October, and in November, another deactivation, so far I am just loosing money, time and energy.

I don't know what Amazon wants from me..................