Send to Amazon error - "This product must be removed at this time"
As of last Thursday (March 7th) - we have been receiving the following error message when creating shipments to Amazon - " 1 error: This product must be removed at this time."
We have tried speaking with Amazon seller support and exhausted all the trouble shooting approaches to create a shipment to Amazon. - clearing cache and cookies - using a different browser.
We are unable to get passed Step 1 - the SKU validation stage of the shipping process - the case we currently have open with Amazon is CASE ID 14923605421 - After speaking with Amazon support about this issue last week - they have expressed to me that they don't have access the tools necessary to resolve this issue but will raise this to their internal team.
I believe the issue is out of their realm of control and needs to be addressed with the engineering team leading the charge on Amazon's most recent FBA system updates.
There are other forum posts that have expressed the same issue. If anyone has any remedies to resolving this issue any help will be greatly appreciated.
Amazon team - Please confirm receipt of this message and confirm that this issue is on your radar.
Thank you,
Send to Amazon error - "This product must be removed at this time"
As of last Thursday (March 7th) - we have been receiving the following error message when creating shipments to Amazon - " 1 error: This product must be removed at this time."
We have tried speaking with Amazon seller support and exhausted all the trouble shooting approaches to create a shipment to Amazon. - clearing cache and cookies - using a different browser.
We are unable to get passed Step 1 - the SKU validation stage of the shipping process - the case we currently have open with Amazon is CASE ID 14923605421 - After speaking with Amazon support about this issue last week - they have expressed to me that they don't have access the tools necessary to resolve this issue but will raise this to their internal team.
I believe the issue is out of their realm of control and needs to be addressed with the engineering team leading the charge on Amazon's most recent FBA system updates.
There are other forum posts that have expressed the same issue. If anyone has any remedies to resolving this issue any help will be greatly appreciated.
Amazon team - Please confirm receipt of this message and confirm that this issue is on your radar.
Thank you,
6 respuestas
Seller_0PluSpMVBfhMw
I'm also having this issue, noticing it only when items are set to prep by Amazon, if I change it to prep by seller, I can get passed the error message.
Dominic_Amazon
Hi @Seller_pQn981LPKcZEf,
Dominic from Amazon here, thank you for the insight. Our team has raised this internally.
Best,
Dominic
Seller_LMYSQvh9DZ2cY
I am having the same issues with creating fba shipments its saying this:
Shipment creation has been temporarily deactivated
Your ability to create shipments has been temporarily deactivated.
