产品商标侵权问题
大家好！请教大家个问题，因为我个新卖家，我的一个产品因自己疏忽在创建商品listing时不小心用了别人品牌词导致该商品被冻结，现在我想修改下产品描述去掉品牌词后提交申诉解冻，但是亚马逊规则是冻结的商品无法修改产品描述，现在我不知道下一步该如何操作，有遇到过相同问题的卖家吗？你们是如何处理的，我很需要大家的帮助。
产品商标侵权问题
大家好！请教大家个问题，因为我个新卖家，我的一个产品因自己疏忽在创建商品listing时不小心用了别人品牌词导致该商品被冻结，现在我想修改下产品描述去掉品牌词后提交申诉解冻，但是亚马逊规则是冻结的商品无法修改产品描述，现在我不知道下一步该如何操作，有遇到过相同问题的卖家吗？你们是如何处理的，我很需要大家的帮助。
1 respuesta
Cooper_Amazon
Good Evening @Seller_6GCDVcMZDmqZl,
Without a CASE ID, it's difficult to address your specific address your issue but it sounds like you received an Intellectual Property violation which you can learn more about on this help page -->HERE<--
If your notice was related to: Trademark or Counterfeit infringement on the product detail page actions you can take are:
- Modify the product detail page or pages to ensure they do not infringe the trademark and then submit your appeal by going to the Account Health page.
OR
- If you believe your listing was removed in error, you may submit your appeal by going to the Account Health page. Please provide supporting documentation (e.g., letter of authorization, licensing agreement). We will then re-evaluate the notice, and your content may be reinstated.
To update your listing while it has been removed, you can follow the steps I have outlined on this discussion post -->HERE<--
Please let us know if you have any questions regarding the information shared above. Have a great weekend.
Sincerely, Cooper_Amazon
