New rules from the Mexican Tax Administration and Customs
New rules from the Mexican Tax Administration and Customs: from 1 January 2025, all foreign businesses selling products through e-commerce platforms will be subject to a 16% value-added tax (VAT), while recipients will have to submit a taxpayer registration number or personally identifiable information.
However, sending messages to buyers through the Amazon seller backend is very inefficient communication. Moreover, this regulation involves buyers' personal and sensitive information, and if sellers ask buyers directly without Amazon's official release of the relevant regulations, they are highly likely to be rejected by buyers. If the recipient's tax or ID number is not available when the goods are cleared through customs, it may lead to higher fines or even cause the parcel to be destroyed directly, which will cause great losses for both buyers and sellers, thus affecting the reputation of the shop and the platform.
Therefore, sellers hope that Amazon can start from the policy level and technical level to collect such information from buyers. This will facilitate the transaction and help to ensure the smooth transaction of the order.

New rules from the Mexican Tax Administration and Customs
New rules from the Mexican Tax Administration and Customs: from 1 January 2025, all foreign businesses selling products through e-commerce platforms will be subject to a 16% value-added tax (VAT), while recipients will have to submit a taxpayer registration number or personally identifiable information.
However, sending messages to buyers through the Amazon seller backend is very inefficient communication. Moreover, this regulation involves buyers' personal and sensitive information, and if sellers ask buyers directly without Amazon's official release of the relevant regulations, they are highly likely to be rejected by buyers. If the recipient's tax or ID number is not available when the goods are cleared through customs, it may lead to higher fines or even cause the parcel to be destroyed directly, which will cause great losses for both buyers and sellers, thus affecting the reputation of the shop and the platform.
Therefore, sellers hope that Amazon can start from the policy level and technical level to collect such information from buyers. This will facilitate the transaction and help to ensure the smooth transaction of the order.

6 respuestas
Seller_ZVhd9Pu0KpbfF
New rules from the Mexican Tax Administration and Customs: from 1 January 2025, all foreign businesses selling products through e-commerce platforms will be subject to a 16% value-added tax (VAT), while recipients will have to submit a taxpayer registration number or personally identifiable information.However, sending messages to buyers through the Amazon seller backend is very inefficient communication. Moreover, this regulation involves buyers' personal and sensitive information, and if sellers ask buyers directly without Amazon's official release of the relevant regulations, they are highly likely to be rejected by buyers. If the recipient's tax or ID number is not available when the goods are cleared through customs, it may lead to higher fines or even cause the parcel to be destroyed directly, which will cause great losses for both buyers and sellers, thus affecting the reputation of the shop and the platform.Therefore, sellers hope that Amazon can start from the policy level and technical level to collect such information from buyers. This will facilitate the transaction and help to ensure the smooth transaction of the order.
Daryl_Amazon
Hey @Seller_ZVhd9Pu0KpbfF,
Thank you for bringing this important issue to our attention. We understand your concerns regarding the new Mexican tax regulations and the potential challenges they may pose for cross-border e-commerce transactions.
At Amazon, we strive to provide a seamless and compliant selling experience for our selling partners while ensuring a positive shopping experience for our customers. We recognize the significance of the upcoming changes in Mexico and the need for a streamlined process to collect the required buyer information.
We want to assure you that Amazon is actively working to implement solutions that will address these new requirements. Our teams are closely monitoring the developments and engaging with relevant authorities to ensure compliance with the new regulations.
While we cannot disclose specific details at this time, we are exploring various options, including potential updates to our seller and buyer platforms, to facilitate the collection of the necessary taxpayer registration numbers or personally identifiable information from buyers in Mexico. Our goal is to implement a user-friendly and secure process that minimizes disruptions to your business operations and maintains a positive customer experience.
We understand your concerns about inefficient communication channels and the sensitivity of handling personal information. Rest assured that Amazon prioritizes data privacy and security, and any solution we implement will adhere to strict guidelines and best practices.
In the meantime, we kindly ask for your patience and cooperation as we work towards a comprehensive solution. We will provide further updates and guidance as we progress in our preparations for the upcoming changes.
If you have any additional questions or concerns, please feel free to reach out to our dedicated Seller Support team, who will be happy to assist you.
Thank you for your continued partnership and understanding.
Daryl