Brand Registry Issue/UK Account
I work for a small brand that had their UK store deactivated a few years back under an old employee. I'm working to launch a new brand in the US (we don't sell internationally) but getting denied by Brand Registry.
Working to appeal in the UK BUT there's an issue with VAT and we've never had it set up. The UK office of Online Selling is asking for a Case ID to process the VAT appeal? Has anyone had similar issues? I'm stuck.
Brand Registry Issue/UK Account
I work for a small brand that had their UK store deactivated a few years back under an old employee. I'm working to launch a new brand in the US (we don't sell internationally) but getting denied by Brand Registry.
Working to appeal in the UK BUT there's an issue with VAT and we've never had it set up. The UK office of Online Selling is asking for a Case ID to process the VAT appeal? Has anyone had similar issues? I'm stuck.
2 respuestas
Emet_Amazon
Hello @Seller_B19Sra2oaG3zH,
Thank you for posting your concerns with your account.
I work for a small brand that had their UK store deactivated a few years back under an old employee. I'm working to launch a new brand in the US (we don't sell internationally) but getting denied by Brand Registry.
Working to appeal in the UK BUT there's an issue with VAT and we've never had it set up. The UK office of Online Selling is asking for a Case ID to process the VAT appeal?
I wanted to follow up on the information provided. You mentioned a rather frustrating situation surrounding the registration of your brand but have been rejected due to EU VAT requirements. I wanted to inquire if that store has received any communication on the situation such as a performance notification or case ID requesting information. There may be different situations depending on your specific scenario and how the business was registered.
I would ask that you share your original communication from that store on the situation so I can provide more accurate guidance and assistance. In the mean time I would also suggest reviewing our EU VAT: FAQ for a bit more information on this issue. At the bottom of this page there is a section "Where can I get help with my VAT registration obligations?", this will also offer additional support on next steps or requirements that may need to be met prior to resolution.
As mentioned once I have a bit more information I can offer additional guidance on next steps, or ensure the appropriate teams are involved if necessary. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
