Unable to add new receiving bank card number
Recently, my old receiving bank card has become invalid, causing Amazon's payment to fail. Then Amazon notified me to add a new receiving bank card number. However, when I clicked to add a new card number, it displayed as invalid and unauthorized. All items clicked on the receiving information page are invalid. I would like to ask why this page has become like this? I am unable to add a new bank card or receive money at the moment. The money has been left in my Amazon account and cannot be withdrawn at all. I would like to request assistance, but Amazon does not have a truly capable team to help me. I am really anxious because if I continue, my financial chain will be broken. Please help me
Unable to add new receiving bank card number
Recently, my old receiving bank card has become invalid, causing Amazon's payment to fail. Then Amazon notified me to add a new receiving bank card number. However, when I clicked to add a new card number, it displayed as invalid and unauthorized. All items clicked on the receiving information page are invalid. I would like to ask why this page has become like this? I am unable to add a new bank card or receive money at the moment. The money has been left in my Amazon account and cannot be withdrawn at all. I would like to request assistance, but Amazon does not have a truly capable team to help me. I am really anxious because if I continue, my financial chain will be broken. Please help me
1 respuesta
CR_Amazon
Hi there @Seller_rnHa677cRbovl
My name is CR and wanted to jump in here to see if you were still having issues here?
Is your problem that you are trying to upload a new charge method/credit card and it is failing?
Have you tried reaching out to Seller Support? If so, feel free to drop your most recent case #(s) below and I'd be happy to take a further look into your issue there and review any correspondence provided to this point.
CR_Amazon
