Product Authenticity Customer Complaints for a mistakenly listed item
Regarding the B00LIBJIP8 ASIN Product Authenticity Customer Complaints violation at Amazon.sg marketplace, I have the Plan Of Action (POA) below but no way to submit it. I wanna point out that I don't want to activate ASIN: B00LIBJIP8, because listing it was a mistake done on our side in the first place, and therefore I can't appeal in curren't state of violation, which asks me invoices. How can I submit this POA and remove the violation from our Amazon.sg account help page?
# Plan Of Action (POA)
1. Why did things go wrong?
There has been an error on our part regarding Amazon.sg listings, and there were wrong products listed.
2. What did you do about it immediately?
All our listings taken off from Amazon.sg and will internally review them.
3. How will you ensure it never happens again?
We are putting a stricter internal step before listing products on Amazon.sg
Violation appeal page;
Product Authenticity Customer Complaints for a mistakenly listed item
Regarding the B00LIBJIP8 ASIN Product Authenticity Customer Complaints violation at Amazon.sg marketplace, I have the Plan Of Action (POA) below but no way to submit it. I wanna point out that I don't want to activate ASIN: B00LIBJIP8, because listing it was a mistake done on our side in the first place, and therefore I can't appeal in curren't state of violation, which asks me invoices. How can I submit this POA and remove the violation from our Amazon.sg account help page?
# Plan Of Action (POA)
1. Why did things go wrong?
There has been an error on our part regarding Amazon.sg listings, and there were wrong products listed.
2. What did you do about it immediately?
All our listings taken off from Amazon.sg and will internally review them.
3. How will you ensure it never happens again?
We are putting a stricter internal step before listing products on Amazon.sg
Violation appeal page;
8 respuestas
Seller_kIukTwdhvntAp
"Product Authenticity Customer Complaints for a mistakenly listed item"
By 'mistakenly listed' I guess that you mean you tried to sell items you are not authorized to sell and you got caught, correct?
This is just a Forum with other sellers and an occasional MOD and NOT Amazon as such.
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Seller_nRFmxiQg4EGrw
Amazon has made it quite clear that the ONLY way to resolve any sort of authenticity complaint is to provide the proper documentation. No PoA will suffice unless you resolve the IP issues.
It seems likely that your "mistake" has cost you your Amazon account.
