BAIT AND SWITCH SAFE T CLAIM DENIED -Invoice document that lists the serial ID of the item that was sold.
Amazon denied my safe-t claim because they claimed they need -- Invoice document that lists the serial ID of the item that was sold.
I uploaded return label, photos of item, photos of item before I shipped it out, and return slip AND I WAS STILL DENIED.
What am i missing? Am I mis understanding what this invoice document they are speaking of? I literally took pictures of everything and circled where the item was different and where the customer ripped the serial number off and attatched to the one they sent back. THIS IS INSANE! Can a moderator help? This customer literal stole from me!
Order ID: 114-1892389-5083404
SAFE-T Claim ID: 92006-99424-0687834
BAIT AND SWITCH SAFE T CLAIM DENIED -Invoice document that lists the serial ID of the item that was sold.
Amazon denied my safe-t claim because they claimed they need -- Invoice document that lists the serial ID of the item that was sold.
I uploaded return label, photos of item, photos of item before I shipped it out, and return slip AND I WAS STILL DENIED.
What am i missing? Am I mis understanding what this invoice document they are speaking of? I literally took pictures of everything and circled where the item was different and where the customer ripped the serial number off and attatched to the one they sent back. THIS IS INSANE! Can a moderator help? This customer literal stole from me!
Order ID: 114-1892389-5083404
SAFE-T Claim ID: 92006-99424-0687834
3 respuestas
Seller_kIukTwdhvntAp
"This customer literal stole from me!"
I don't have a solution for Amazon allowing theft and fraud BUT if this was shipped using the USPS please report the issue to the Postal Inspectors as mail fraud. If not, report it to the carrier.
ALSO the Government has a site IC3 (Amazon will remove the link if I put it here but it’s part of the FBI for an easy search) where you can report the use of the internet for theft if it was UPS, FedEx or whatever. It is generally used to report on websites but it can be used to report buyers as well if you happen to encounter one of the Amazon scam crowd.
In all cases it at least puts the con artists into a data base for future reference by the authorities.
There's an OLD saying -- If you aren't part of the solution you are part of the problem.
PLEASE REPORT, REPORT, REPORT, REPORT.
And, DO NOT forget the Police Department where you are, as well as where the 'buyer' is!
Seller_8opwwN6P8sp6Z
Can a Moderator help me please?
@Quincy_Amazon@Joey_Amazon
Joey_Amazon
Hello @Seller_8opwwN6P8sp6Z,
Thank you for being a part of the forums however this is a duplicate post. It seems you are receiving assistance on the original post here.
Please moving forward refrain from posting duplicate threads as this goes against our forums guidelines.
Thank you,
Joey