Amazing how Amazon are wrong (ODR)
The customer wanted to return the product.
We approved this request and started the refund process.
We created a return label.
The customer did not use the return label and did not deliver the product to the cargo.
did not return the product.
While the refund process was ongoing, A-to-z requested Guarantee Claims.
did not deliver the product either.
The customer had a return label and did not send the product, but I paid.
The important thing is not the payment, my ODR rate has increased. My orders have stopped.
injustice
I explained the situation to Amazon but it didn't change anything.
Amazing how Amazon are wrong (ODR)
The customer wanted to return the product.
We approved this request and started the refund process.
We created a return label.
The customer did not use the return label and did not deliver the product to the cargo.
did not return the product.
While the refund process was ongoing, A-to-z requested Guarantee Claims.
did not deliver the product either.
The customer had a return label and did not send the product, but I paid.
The important thing is not the payment, my ODR rate has increased. My orders have stopped.
injustice
I explained the situation to Amazon but it didn't change anything.
2 respuestas
Seller_5Fzrks7tXtvMe
I have the return label
A return label was created on September 2, and a warranty request was made on September 14.
Don't you think this is ridiculous?
