Need complete virtual identity verification over a video interview but links shows error how to solve this issue ? anyone help me please
Need complete virtual identity verification over a video interview but links shows error how to solve this issue ? anyone help me please
2 respuestas
Atlas_Amazon
Hello @Seller_XdOLV42nQlYnd
Thank you for the information provided regarding the recent difficulty you have had with completing verification. I understand that the attempt to do the video verification is returning with an error. I know this can be concerning, so I do want to get you support to move forward. I have communicated with another team that did state they provided another link in a notification that was sent to you today on 4/17. Have you been able to access this information?
I would encourage you to review and see if you are able to proceed in the signing up process. If you continue to see errors in the process, please provide more information in the form of a screenshot that includes both a date and time stamp. I will continue to monitor this situation for any follow up information you are able to share.
Best,
Atlas
Seller_AkYSxGkFUgV6C
I am facing the same issue. Did you get it resolved somehow? Support just keeps telling me to try a different browser and clear caches and cookies but nothing works.