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Seller_pqnDOeV0QtCeV

Compliance Document Requirements: Children Toy

We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.

Case 15112861821 was initiated since April 14, 2024. We appealed and informed support to reference other cases where similar products were approved and compliance documents were not required (see cases below):

CASE 15039619661

CASE 15039586271

CASE 15039703301

CASE 15039754741

CASE 15039703381

CASE 15105306941

CASE 15105383771

CASE 15104092651

CASE 14946804811

CASE 15039703351

CASE 15039703371

CASE 15039586931

CASE 15039623301

CASE 15039647891

CASE 15039622821

However, this specific case ID 15112861821 was transferred and then closed with no resolution.

Glenn @Glenn_Amazon, as you were able to assist others on similar issue, can you take a look at our case ID 15112861821 and see if you can help resolve this issue? Thanks.

39 visualizaciones
3 respuestas
Etiquetas:Atención al colaborador comercial, Estado de la cuenta
20
Responder
user profile
Seller_pqnDOeV0QtCeV

Compliance Document Requirements: Children Toy

We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.

Case 15112861821 was initiated since April 14, 2024. We appealed and informed support to reference other cases where similar products were approved and compliance documents were not required (see cases below):

CASE 15039619661

CASE 15039586271

CASE 15039703301

CASE 15039754741

CASE 15039703381

CASE 15105306941

CASE 15105383771

CASE 15104092651

CASE 14946804811

CASE 15039703351

CASE 15039703371

CASE 15039586931

CASE 15039623301

CASE 15039647891

CASE 15039622821

However, this specific case ID 15112861821 was transferred and then closed with no resolution.

Glenn @Glenn_Amazon, as you were able to assist others on similar issue, can you take a look at our case ID 15112861821 and see if you can help resolve this issue? Thanks.

Etiquetas:Atención al colaborador comercial, Estado de la cuenta
20
39 visualizaciones
3 respuestas
Responder
3 respuestas
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Can a forum moderator assist on this? @Glenn_Amazon@SEAmod

00
user profile
Nikki_Amazon
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Greetings @Seller_pqnDOeV0QtCeV,

I apologize for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can and also thank you so much for utilizing the seller forums to obtain help with a request for compliance document for a product that is a pillow, not a children's toy.

user profile
Seller_pqnDOeV0QtCeV
We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.
Ver publicación

Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case, you should remain patient to allow the appropriate time for your issue to be addressed. Once the review is done you will receive an answer from the seller support team.

Please keep an eye on your performance notifications, emails, and case logs for any updates, and feel free to reply to this thread if you receive any updates on that case ID and need further assistance.

The forums community and I are committed to assisting you.

Wish you all the best,

Nikki

00
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Hi Nikki, @Nikki_Amazon

Thank you taking time to reply to our inquiry.

user profile
Nikki_Amazon
Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case,
Ver publicación

This case 15112861821 has been opened since April 14, 2024. To date, we have not received any updated response about this case since seller support transferred it to the 'internal team'. This is the reason why we are reaching out to the 'team of moderators' for assistance. It appears that this case has been neglected. All other similar cases were reviewed and resolved within hours of being opened (Cases: 15039619661, 15039586271, 15039703301, 15039754741, 15039703381, 15105306941, 15105383771, 15104092651, 14946804811, 15039703351, 15039703371, 15039586931, 15039623301, 15039647891, 15039622821)

Can you follow up with the internal team and get updated information? Thank you!

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_pqnDOeV0QtCeV

Compliance Document Requirements: Children Toy

We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.

Case 15112861821 was initiated since April 14, 2024. We appealed and informed support to reference other cases where similar products were approved and compliance documents were not required (see cases below):

CASE 15039619661

CASE 15039586271

CASE 15039703301

CASE 15039754741

CASE 15039703381

CASE 15105306941

CASE 15105383771

CASE 15104092651

CASE 14946804811

CASE 15039703351

CASE 15039703371

CASE 15039586931

CASE 15039623301

CASE 15039647891

CASE 15039622821

However, this specific case ID 15112861821 was transferred and then closed with no resolution.

Glenn @Glenn_Amazon, as you were able to assist others on similar issue, can you take a look at our case ID 15112861821 and see if you can help resolve this issue? Thanks.

39 visualizaciones
3 respuestas
Etiquetas:Atención al colaborador comercial, Estado de la cuenta
20
Responder
user profile
Seller_pqnDOeV0QtCeV

Compliance Document Requirements: Children Toy

We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.

Case 15112861821 was initiated since April 14, 2024. We appealed and informed support to reference other cases where similar products were approved and compliance documents were not required (see cases below):

CASE 15039619661

CASE 15039586271

CASE 15039703301

CASE 15039754741

CASE 15039703381

CASE 15105306941

CASE 15105383771

CASE 15104092651

CASE 14946804811

CASE 15039703351

CASE 15039703371

CASE 15039586931

CASE 15039623301

CASE 15039647891

CASE 15039622821

However, this specific case ID 15112861821 was transferred and then closed with no resolution.

Glenn @Glenn_Amazon, as you were able to assist others on similar issue, can you take a look at our case ID 15112861821 and see if you can help resolve this issue? Thanks.

Etiquetas:Atención al colaborador comercial, Estado de la cuenta
20
39 visualizaciones
3 respuestas
Responder
user profile

Compliance Document Requirements: Children Toy

por parte de Seller_pqnDOeV0QtCeV

We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.

Case 15112861821 was initiated since April 14, 2024. We appealed and informed support to reference other cases where similar products were approved and compliance documents were not required (see cases below):

CASE 15039619661

CASE 15039586271

CASE 15039703301

CASE 15039754741

CASE 15039703381

CASE 15105306941

CASE 15105383771

CASE 15104092651

CASE 14946804811

CASE 15039703351

CASE 15039703371

CASE 15039586931

CASE 15039623301

CASE 15039647891

CASE 15039622821

However, this specific case ID 15112861821 was transferred and then closed with no resolution.

Glenn @Glenn_Amazon, as you were able to assist others on similar issue, can you take a look at our case ID 15112861821 and see if you can help resolve this issue? Thanks.

Etiquetas:Atención al colaborador comercial, Estado de la cuenta
20
39 visualizaciones
3 respuestas
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3 respuestas
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Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Can a forum moderator assist on this? @Glenn_Amazon@SEAmod

00
user profile
Nikki_Amazon
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Greetings @Seller_pqnDOeV0QtCeV,

I apologize for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can and also thank you so much for utilizing the seller forums to obtain help with a request for compliance document for a product that is a pillow, not a children's toy.

user profile
Seller_pqnDOeV0QtCeV
We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.
Ver publicación

Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case, you should remain patient to allow the appropriate time for your issue to be addressed. Once the review is done you will receive an answer from the seller support team.

Please keep an eye on your performance notifications, emails, and case logs for any updates, and feel free to reply to this thread if you receive any updates on that case ID and need further assistance.

The forums community and I are committed to assisting you.

Wish you all the best,

Nikki

00
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Hi Nikki, @Nikki_Amazon

Thank you taking time to reply to our inquiry.

user profile
Nikki_Amazon
Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case,
Ver publicación

This case 15112861821 has been opened since April 14, 2024. To date, we have not received any updated response about this case since seller support transferred it to the 'internal team'. This is the reason why we are reaching out to the 'team of moderators' for assistance. It appears that this case has been neglected. All other similar cases were reviewed and resolved within hours of being opened (Cases: 15039619661, 15039586271, 15039703301, 15039754741, 15039703381, 15105306941, 15105383771, 15104092651, 14946804811, 15039703351, 15039703371, 15039586931, 15039623301, 15039647891, 15039622821)

Can you follow up with the internal team and get updated information? Thank you!

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Can a forum moderator assist on this? @Glenn_Amazon@SEAmod

00
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Can a forum moderator assist on this? @Glenn_Amazon@SEAmod

00
Responder
user profile
Nikki_Amazon
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Greetings @Seller_pqnDOeV0QtCeV,

I apologize for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can and also thank you so much for utilizing the seller forums to obtain help with a request for compliance document for a product that is a pillow, not a children's toy.

user profile
Seller_pqnDOeV0QtCeV
We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.
Ver publicación

Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case, you should remain patient to allow the appropriate time for your issue to be addressed. Once the review is done you will receive an answer from the seller support team.

Please keep an eye on your performance notifications, emails, and case logs for any updates, and feel free to reply to this thread if you receive any updates on that case ID and need further assistance.

The forums community and I are committed to assisting you.

Wish you all the best,

Nikki

00
user profile
Nikki_Amazon
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Greetings @Seller_pqnDOeV0QtCeV,

I apologize for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can and also thank you so much for utilizing the seller forums to obtain help with a request for compliance document for a product that is a pillow, not a children's toy.

user profile
Seller_pqnDOeV0QtCeV
We received request for compliance document for a product that is NOT a children's toy. Item is a decorative pillow in the category: Home & Kitchen › Bedding › Decorative Pillows, Inserts & Covers › Throw Pillows.
Ver publicación

Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case, you should remain patient to allow the appropriate time for your issue to be addressed. Once the review is done you will receive an answer from the seller support team.

Please keep an eye on your performance notifications, emails, and case logs for any updates, and feel free to reply to this thread if you receive any updates on that case ID and need further assistance.

The forums community and I are committed to assisting you.

Wish you all the best,

Nikki

00
Responder
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Hi Nikki, @Nikki_Amazon

Thank you taking time to reply to our inquiry.

user profile
Nikki_Amazon
Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case,
Ver publicación

This case 15112861821 has been opened since April 14, 2024. To date, we have not received any updated response about this case since seller support transferred it to the 'internal team'. This is the reason why we are reaching out to the 'team of moderators' for assistance. It appears that this case has been neglected. All other similar cases were reviewed and resolved within hours of being opened (Cases: 15039619661, 15039586271, 15039703301, 15039754741, 15039703381, 15105306941, 15105383771, 15104092651, 14946804811, 15039703351, 15039703371, 15039586931, 15039623301, 15039647891, 15039622821)

Can you follow up with the internal team and get updated information? Thank you!

00
user profile
Seller_pqnDOeV0QtCeV
En respuesta a la publicación de Seller_pqnDOeV0QtCeV

Hi Nikki, @Nikki_Amazon

Thank you taking time to reply to our inquiry.

user profile
Nikki_Amazon
Reviewing you case and in partnership with seller support, we could conclude that your current case ID 15112861821 is still under review. Until Amazon doesn't communicate the result of your case,
Ver publicación

This case 15112861821 has been opened since April 14, 2024. To date, we have not received any updated response about this case since seller support transferred it to the 'internal team'. This is the reason why we are reaching out to the 'team of moderators' for assistance. It appears that this case has been neglected. All other similar cases were reviewed and resolved within hours of being opened (Cases: 15039619661, 15039586271, 15039703301, 15039754741, 15039703381, 15105306941, 15105383771, 15104092651, 14946804811, 15039703351, 15039703371, 15039586931, 15039623301, 15039647891, 15039622821)

Can you follow up with the internal team and get updated information? Thank you!

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad