(Mobile-Friendly) Applying Vertical Images
Hello, I’m the representative of the brand Bephor.
We recently uploaded vertically-oriented images rather than square ones for our product listings. The goal behind using vertical images is to create a more optimized viewing experience for mobile users.
ASIN: B09Y1LXQ5B
We would like our images to appear as large as the ones on this ASIN, but unfortunately, they do not display that way. The intrinsic image sizes are exactly the same, so we’re curious as to why our product images aren’t appearing similarly.
Our Product ASIN: B0DHDGWXGK
Thank you in advance for any insights or advice!
나의 말:
(Mobile-Friendly) Applying Vertical Images
Hello, I’m the representative of the brand Bephor.
We recently uploaded vertically-oriented images rather than square ones for our product listings. The goal behind using vertical images is to create a more optimized viewing experience for mobile users.
ASIN: B09Y1LXQ5B
We would like our images to appear as large as the ones on this ASIN, but unfortunately, they do not display that way. The intrinsic image sizes are exactly the same, so we’re curious as to why our product images aren’t appearing similarly.
Our Product ASIN: B0DHDGWXGK
Thank you in advance for any insights or advice!
나의 말:
1 respuesta
Manny_Amazon
Hello @Seller_bRdKcFjsal9mS,
Thanks for posting here. I've reviewed the details, and the images for ASIN B0DHDGWXGK now appear to be the same size as the images for the other ASIN. Are you still seeing this behavior on your end? If so, please contact Support for added troubleshooting. Share your case ID in this thread and I'll review and provide more thoughts.
Regards,
- Manny
