Sorry We couldn't find that page
Dear Amazon.com Team,
I hope this email finds you well. I am writing to bring to your attention an issue I am facing with my product listings on your platform.
The products are active and properly listed on Amazon.com. However, whenever a customer attempts to purchase any of my products, they encounter an error message stating: "Sorry, we couldn't find that page." This issue is preventing customers from completing their purchases and is significantly impacting my sales.
I kindly request you to investigate this matter at the earliest and provide a resolution. If additional information, such as product ASINs or details, is required from my end, please let me know, and I will be happy to provide them.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Manish Kumar Singh
Seller Account Holder
[Moderator removed personal information]
Sorry We couldn't find that page
Dear Amazon.com Team,
I hope this email finds you well. I am writing to bring to your attention an issue I am facing with my product listings on your platform.
The products are active and properly listed on Amazon.com. However, whenever a customer attempts to purchase any of my products, they encounter an error message stating: "Sorry, we couldn't find that page." This issue is preventing customers from completing their purchases and is significantly impacting my sales.
I kindly request you to investigate this matter at the earliest and provide a resolution. If additional information, such as product ASINs or details, is required from my end, please let me know, and I will be happy to provide them.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
Manish Kumar Singh
Seller Account Holder
[Moderator removed personal information]
1 respuesta
CR_Amazon
Hello there @Seller_OBKCqB15o0bOB
Hi there, my name is CR and wanted to reach out here. Welcome to the New Seller Community! Please know that the seller forums are not a path directly to Seller Support. Please use this link to create a case directly with Seller Support.
Additionally, I see you have already created a thread for this issue where another community manager is waiting on your reply over on this thread. Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post here. Have a wonderful weekend.
CR_Amazon
