As all sellers know, Amazon made it impossible for my seller to contact the buyer, and if the buyer turned on the ban on seller contact, there would be nothing at all the seller could do about it, and I was subjected to a number of situations that resulted in a drop in the quality of my account

1. The buyer applied for a refund, and Amazon agreed to the refund directly, which led to the buyer leaving me a bad review ‘Amazon refunded my amount directly without my consent’ I tried to contact the buyer, but the buyer turned on the blocking feature, so I couldn't contact them, and I couldn't contact the Amazon official, which led to the first bad review I got.

2. I got a bad review when I sent a wrong product, but I resent the right product at the first time, I tried to contact the buyer, but I still can't contact the buyer, so I did remedial measures and still can't contact the buyer, I'm very frustrated. ！！！！！！！

If possible, is it possible to let the seller contact the buyer when the order is not received, so that we can deal with the problem in time, which can avoid a lot of unnecessary situations ！！！！！！！！！