Seller_nSSLu4iM3USKZ
HOW TO CONTROL RETURNS FROM CUSTOMERS
WE ARESELLING MANY TOOLING ITEMS. IT HAPPENS MANY TIMES THAT CUSTOMER GIVES ORDER , RECEIVES IT , DAMAGE THE BOX, USE IT AND THEN RETURNS.
WHAT SHOULD BE DONE IN THAT CASE. IS THERE ANY WAY TO CONTROL RETURN REQUEST FROM CUSTOMERS.
Etiquetas:Pedido cancelado
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Seller_nSSLu4iM3USKZ
HOW TO CONTROL RETURNS FROM CUSTOMERS
WE ARESELLING MANY TOOLING ITEMS. IT HAPPENS MANY TIMES THAT CUSTOMER GIVES ORDER , RECEIVES IT , DAMAGE THE BOX, USE IT AND THEN RETURNS.
WHAT SHOULD BE DONE IN THAT CASE. IS THERE ANY WAY TO CONTROL RETURN REQUEST FROM CUSTOMERS.
1 respuesta
Sakura_Amazon_
Hello @Seller_nSSLu4iM3USKZ,
Did you raise Safe-T claims for those orders that were returned damaged?
You can find more details and the mandatory documents required for Safe-T claims here::Requirement matrix for SAFE-T claims
Regards,
Sakura
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