**Dear Amazon Representatives,**

On 03.01.2025, we received a product authenticity suspension for the item with ASIN B07WQP2PHQ, which was sold through Amazon.com as the supplier. Despite providing all the requested information multiple times, you have refused to cooperate with us. The product was purchased from Amazon.com, meaning we bought it from you on the same platform where we are also a seller. We then dropshipped the item and sold it to our customer in Mexico. However, we have never received any complaints or negative feedback from our customer regarding our store.

It is clear that the appeals and documents we have submitted exceed the comprehension of your automated systems. If an actual appeal specialist had thoroughly reviewed our submissions, our suspension would have already been lifted. As a seller on your platform, we dedicate a great deal of effort to our business. Despite this, we are deeply disappointed and feel unfairly treated due to your contradictory approach.

Just as you protect your customers, we also protect ours with the same level of dedication. The greatest proof of this is our positive feedback and excellent account health. Therefore, we demand to communicate with a real appeal specialist and resolve this issue immediately. We respectfully request the necessary actions to be taken.

Best regards.