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Seller_XbpZ9KI6Xc8yr

Customer was refunded and never shipped the item back

Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist

Case ID 16478136631

212 visualizaciones
53 respuestas
Etiquetas:Gestión logística
20
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Seller_XbpZ9KI6Xc8yr

Customer was refunded and never shipped the item back

Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist

Case ID 16478136631

Etiquetas:Gestión logística
20
212 visualizaciones
53 respuestas
Responder
53 respuestas
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Seller_XbpZ9KI6Xc8yr
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

@TaylorR_Amazoncan you please help me

00
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Bryce_Amazon
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

Greetings @Seller_XbpZ9KI6Xc8yr, good to chat with you again and thanks for your patience. It looks like the Seller Support team is continuing to work on this in the case ID you provided, with the case still marked as Pending. Let's allow them some time to resolve the issue, but reply to me here if they are unable to do so.

- Bryce

10
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Seller_GpoPs9VjI4McU
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

That's how it works sometimes. I have had people ship the original package back filled with old screws, This way the package weighs the same. Some people are thieves. I chalk it up to the cost of business. Karma will get them.

11
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user profile
Seller_XbpZ9KI6Xc8yr

Customer was refunded and never shipped the item back

Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist

Case ID 16478136631

212 visualizaciones
53 respuestas
Etiquetas:Gestión logística
20
Responder
user profile
Seller_XbpZ9KI6Xc8yr

Customer was refunded and never shipped the item back

Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist

Case ID 16478136631

Etiquetas:Gestión logística
20
212 visualizaciones
53 respuestas
Responder
user profile

Customer was refunded and never shipped the item back

por parte de Seller_XbpZ9KI6Xc8yr

Sent an order via FBM, customer wanted to return it, got a full refund and never sent my item back. Please assist

Case ID 16478136631

Etiquetas:Gestión logística
20
212 visualizaciones
53 respuestas
Responder
53 respuestas
53 respuestas
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Seller_XbpZ9KI6Xc8yr
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

@TaylorR_Amazoncan you please help me

00
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

Greetings @Seller_XbpZ9KI6Xc8yr, good to chat with you again and thanks for your patience. It looks like the Seller Support team is continuing to work on this in the case ID you provided, with the case still marked as Pending. Let's allow them some time to resolve the issue, but reply to me here if they are unable to do so.

- Bryce

10
user profile
Seller_GpoPs9VjI4McU
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

That's how it works sometimes. I have had people ship the original package back filled with old screws, This way the package weighs the same. Some people are thieves. I chalk it up to the cost of business. Karma will get them.

11
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_XbpZ9KI6Xc8yr
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

@TaylorR_Amazoncan you please help me

00
user profile
Seller_XbpZ9KI6Xc8yr
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

@TaylorR_Amazoncan you please help me

00
Responder
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

Greetings @Seller_XbpZ9KI6Xc8yr, good to chat with you again and thanks for your patience. It looks like the Seller Support team is continuing to work on this in the case ID you provided, with the case still marked as Pending. Let's allow them some time to resolve the issue, but reply to me here if they are unable to do so.

- Bryce

10
user profile
Bryce_Amazon
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

Greetings @Seller_XbpZ9KI6Xc8yr, good to chat with you again and thanks for your patience. It looks like the Seller Support team is continuing to work on this in the case ID you provided, with the case still marked as Pending. Let's allow them some time to resolve the issue, but reply to me here if they are unable to do so.

- Bryce

10
Responder
user profile
Seller_GpoPs9VjI4McU
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

That's how it works sometimes. I have had people ship the original package back filled with old screws, This way the package weighs the same. Some people are thieves. I chalk it up to the cost of business. Karma will get them.

11
user profile
Seller_GpoPs9VjI4McU
En respuesta a la publicación de Seller_XbpZ9KI6Xc8yr

That's how it works sometimes. I have had people ship the original package back filled with old screws, This way the package weighs the same. Some people are thieves. I chalk it up to the cost of business. Karma will get them.

11
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad