Dear Amazon Customer Service,

I am writing to express my serious concern regarding an ongoing issue with our account, which has been put at risk due to repeated failures by your pickup team. Despite scheduling all orders as required, we have not received any response or action from the pickup team.

We have previously submitted multiple complaints regarding this issue .Unfortunately, neither the help resource team nor the pickup team has addressed our concerns, and we continue to face significant losses as a result. The lack of response from your support teams is deeply concerning and is causing considerable disruption to our operations.

I kindly request the following actions: Immediate intervention to resolve the issue with the pickup team.Confirmation of the resolution and a detailed explanation of the steps being taken to prevent such occurrences in the future. Please treat this matter with the utmost urgency. We have attached all relevant documentation and records of previous communications for your reference. Your prompt attention to this matter is essential to mitigate further damage and to restore our confidence in your services.

Thank you for your immediate attention to this matter. I look forward to your swift response and resolution.

Sincerely,