Listing Hijack -I thought this is impossible now?
One of our listings was hijacked because it has great reviews. I was under the impression that no one can hijack listing on Amazon again.
Listing Hijack -I thought this is impossible now?
One of our listings was hijacked because it has great reviews. I was under the impression that no one can hijack listing on Amazon again.
10 respuestas
Seller_4zBzdtgCyS9EI
Oh, that's just for generic listings. Brands are open for hunting season.
Seller_8LDS13Dwga70G
Hijackings are still going on. And seller support can't do much to help other than tell you to create a new listing. It's frustrating.
They need to close the back end that is allowing foreign sellers to do this.
Seller_LWSR6Lm4innL6
That is outrageous. There must be some kind of recourse. If you are a brand owner on a listing I cannot just go in and make a bunch of changes. But this is saying someone can steal your listing?
Seller_tzb0Adb4whsRu
It seems hijacking is the norm on Amazon now. They don't care about their sellers.
Seems like it's gotten worse since the re-verification back in June.
Sad :(
Cooper_Amazon
Good Evening @Seller_yFAkuOv7JDcDK, I just wanted to check in with you regarding the ASIN that experienced listing abuse.
Have you already reported it using the Report Abuse tool on your Account Health Dashboard? Here is a video on how it works. If you are brand registered, you can also file a report through the Brand Registry report abuse tool.
Additionally, if you have filed a case with Selling Partner Support I'd like to take a look at it if you can please provide me with the case ID. From there I can see what next steps we should take. Looking forward to working with you soon. Take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_yFAkuOv7JDcDK,
It appears our associate reached out to you on CASE ID 14818598321 and through a phone call letting you know that the images have been removed from your ASIN.
Please keep in mind the information I provided above regarding ensure your product meets image requirements so it does not get suppressed or removed in the future.
Hope you have a great weekend and take care.
Cheers, Cooper_Amazon
