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Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

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Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

Etiquetas:Estado de la cuenta
00
17 visualizaciones
2 respuestas
Responder
2 respuestas
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Seller_7LrAV0m5llaI7
En respuesta a la publicación de Seller_HRkwyJvwweB3S

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
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Lucre_Amzn
En respuesta a la publicación de Seller_HRkwyJvwweB3S

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
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user profile
Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

17 visualizaciones
2 respuestas
Etiquetas:Estado de la cuenta
00
Responder
user profile
Seller_HRkwyJvwweB3S

I cannot receive payments due to PSP/KYC reasons

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

Etiquetas:Estado de la cuenta
00
17 visualizaciones
2 respuestas
Responder
user profile

I cannot receive payments due to PSP/KYC reasons

por parte de Seller_HRkwyJvwweB3S

Hello,

My bank account has been verified by the PSP. However, I am unable to receive payments from Amazon. Can you help me with this?

Case ID : 14797742401

Thank you,

Etiquetas:Estado de la cuenta
00
17 visualizaciones
2 respuestas
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Seller_7LrAV0m5llaI7
En respuesta a la publicación de Seller_HRkwyJvwweB3S

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
user profile
Lucre_Amzn
En respuesta a la publicación de Seller_HRkwyJvwweB3S

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_7LrAV0m5llaI7
En respuesta a la publicación de Seller_HRkwyJvwweB3S

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
user profile
Seller_7LrAV0m5llaI7
En respuesta a la publicación de Seller_HRkwyJvwweB3S

KYC is a US thing, you may get more luck posting in the US forum instead of Canada. It doesn't apply to .ca accounts.

10
Responder
user profile
Lucre_Amzn
En respuesta a la publicación de Seller_HRkwyJvwweB3S

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
user profile
Lucre_Amzn
En respuesta a la publicación de Seller_HRkwyJvwweB3S

Hello @Seller_HRkwyJvwweB3S

Thank you for reaching out! This is Lucre and I'm happy to help.

I checked your case ending in 2401 and can confirm that your issue has been forwarded to the appropriate internal team for additional support, I recommend you to wait to hear back from them with a resolution.

I checked your account and noticed that the only account in which you're facing this issue is the US and the CA account is up and running. So, if you don't hear back from the team in charge that seller support engaged with, please open your thread in the US forums for more customized support.

Hope this helps!

Regards,

Lucre_Amazon

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad