Invalid charge method for mexico marketplace
I am unable to add a card to the Mexico marketplace to have my seller account activated. I have tried 5 different cards, all of them are valid VISA credit cards that can handle international transactions. I have called the bank and verified that none of the cards are blocking amazon's fees. All of them have been charged a "fee" in pesos from amazon and refunded so I know that those cards do work and the transaction can go through. All the information is correct, none of the cards are expired, but it keeps saying "invalid charge method" and won't let me fully activate my seller account. All the cards work for Canada and US marketplaces but won't work for Mexico. Please help me.
Invalid charge method for mexico marketplace
I am unable to add a card to the Mexico marketplace to have my seller account activated. I have tried 5 different cards, all of them are valid VISA credit cards that can handle international transactions. I have called the bank and verified that none of the cards are blocking amazon's fees. All of them have been charged a "fee" in pesos from amazon and refunded so I know that those cards do work and the transaction can go through. All the information is correct, none of the cards are expired, but it keeps saying "invalid charge method" and won't let me fully activate my seller account. All the cards work for Canada and US marketplaces but won't work for Mexico. Please help me.
2 respuestas
Micah_Amazon
Hello @Seller_ZH101aHH9WlFQ,
Thank you for reaching out. The card on file must be a true credit card (one in which typically you apply for and get an approval from a bank) and not a debit or pre-paid card. When you register as a seller, you will be prompted to enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.
Please make sure that the credit card will accept charges from Mexico.
The following Credit Cards are accepted:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Please click here for more information in regards to credit cards and international charges.
Let me know if you need any additional help or support.
Cheers,
Micah
Micah_Amazon
Hello @Seller_ZH101aHH9WlFQ,
Hope all is well. I wanted to check in and see if you still need assistance or have any outstanding questions with the charge methods?
Looking forward to your response.
Cheers,
Micah
