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Seller_4mcVCJvBL6iWQ

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Previously the Follow button meant the customer could get those brand campaigns and learn about new products. What does it do now in terms of actual "Follow"-ing?

I know there is a https://sellercentral.amazon.com/brand-tailored-promotions/create coupon that can be targeted at Brand Follow-ers, but that's not really a source of information per se like what you would expect from a Follow button.

(The removal announcement is at the top of https://sellercentral.amazon.com/customer-engagement/campaigns for anyone wondering.)

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Seller_4mcVCJvBL6iWQ

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Previously the Follow button meant the customer could get those brand campaigns and learn about new products. What does it do now in terms of actual "Follow"-ing?

I know there is a https://sellercentral.amazon.com/brand-tailored-promotions/create coupon that can be targeted at Brand Follow-ers, but that's not really a source of information per se like what you would expect from a Follow button.

(The removal announcement is at the top of https://sellercentral.amazon.com/customer-engagement/campaigns for anyone wondering.)

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Dougal_Amazon
En respuesta a la publicación de Seller_4mcVCJvBL6iWQ

Hello @Seller_4mcVCJvBL6iWQ,

My name is Dougal from the Community Manager Team and I have a response.... although not an exact answer to your question. I do not know what the purpose of the Brand Follow Button is currently or what it may be in the future, but I did raise your question to the appropriate team and the response I can share is, " While we’re always working on new and exciting features for sellers and customers, there are no plans to re-launch or replace this tool at this time."

I encourage you to continue reviewing the news as it drops on Seller Central for any updates.

Hope this at least clarifies a little of the situation.

Best, Dougal

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Seller_4mcVCJvBL6iWQ

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Previously the Follow button meant the customer could get those brand campaigns and learn about new products. What does it do now in terms of actual "Follow"-ing?

I know there is a https://sellercentral.amazon.com/brand-tailored-promotions/create coupon that can be targeted at Brand Follow-ers, but that's not really a source of information per se like what you would expect from a Follow button.

(The removal announcement is at the top of https://sellercentral.amazon.com/customer-engagement/campaigns for anyone wondering.)

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Seller_4mcVCJvBL6iWQ

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Previously the Follow button meant the customer could get those brand campaigns and learn about new products. What does it do now in terms of actual "Follow"-ing?

I know there is a https://sellercentral.amazon.com/brand-tailored-promotions/create coupon that can be targeted at Brand Follow-ers, but that's not really a source of information per se like what you would expect from a Follow button.

(The removal announcement is at the top of https://sellercentral.amazon.com/customer-engagement/campaigns for anyone wondering.)

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Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

por parte de Seller_4mcVCJvBL6iWQ

Now that "Manage Your Customer Engagement" (MYCE) has been removed, what's the purpose of the Brand Follow button?

Previously the Follow button meant the customer could get those brand campaigns and learn about new products. What does it do now in terms of actual "Follow"-ing?

I know there is a https://sellercentral.amazon.com/brand-tailored-promotions/create coupon that can be targeted at Brand Follow-ers, but that's not really a source of information per se like what you would expect from a Follow button.

(The removal announcement is at the top of https://sellercentral.amazon.com/customer-engagement/campaigns for anyone wondering.)

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Dougal_Amazon
En respuesta a la publicación de Seller_4mcVCJvBL6iWQ

Hello @Seller_4mcVCJvBL6iWQ,

My name is Dougal from the Community Manager Team and I have a response.... although not an exact answer to your question. I do not know what the purpose of the Brand Follow Button is currently or what it may be in the future, but I did raise your question to the appropriate team and the response I can share is, " While we’re always working on new and exciting features for sellers and customers, there are no plans to re-launch or replace this tool at this time."

I encourage you to continue reviewing the news as it drops on Seller Central for any updates.

Hope this at least clarifies a little of the situation.

Best, Dougal

02
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Dougal_Amazon
En respuesta a la publicación de Seller_4mcVCJvBL6iWQ

Hello @Seller_4mcVCJvBL6iWQ,

My name is Dougal from the Community Manager Team and I have a response.... although not an exact answer to your question. I do not know what the purpose of the Brand Follow Button is currently or what it may be in the future, but I did raise your question to the appropriate team and the response I can share is, " While we’re always working on new and exciting features for sellers and customers, there are no plans to re-launch or replace this tool at this time."

I encourage you to continue reviewing the news as it drops on Seller Central for any updates.

Hope this at least clarifies a little of the situation.

Best, Dougal

02
user profile
Dougal_Amazon
En respuesta a la publicación de Seller_4mcVCJvBL6iWQ

Hello @Seller_4mcVCJvBL6iWQ,

My name is Dougal from the Community Manager Team and I have a response.... although not an exact answer to your question. I do not know what the purpose of the Brand Follow Button is currently or what it may be in the future, but I did raise your question to the appropriate team and the response I can share is, " While we’re always working on new and exciting features for sellers and customers, there are no plans to re-launch or replace this tool at this time."

I encourage you to continue reviewing the news as it drops on Seller Central for any updates.

Hope this at least clarifies a little of the situation.

Best, Dougal

02
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