So let me get this straight — your listings aren’t showing up, you think other sellers are counterfeiters, and now you’re trying to DM them to ask for invoices? Come on.

Let’s clear a few things up. First, if your listings are active but not visible, it’s likely a suppressed listing issue or a catalog conflict — extremely common, especially for new sellers or products with existing ASINs. It's not Amazon “not recognizing” your listings; it's your responsibility to ensure they’re properly set up with full compliance and that you’re the rightful brand owner, ideally through Brand Registry. No Registry = no control. Period.

Second, and this is important — you don’t get to act as Amazon’s enforcement team. You can’t message other sellers and demand invoices like it’s a private investigation. That’s not how the platform works. If you suspect someone is violating IP rights or selling counterfeits, you report it through the appropriate infringement tools. Trying to contact sellers directly, especially with vague accusations, is a fast way to get flagged yourself.

And just to clarify — yes, Amazon.ca is a valid Amazon marketplace. If you’re seeing system errors around link sharing, it’s probably more about how or where you're posting them — not that Amazon has suddenly forgotten one of its own marketplaces.

Bottom line: it sounds like you’re still learning how the system works. That’s fine — we’ve all been there. But if you want Amazon to take your brand seriously, focus on setting things up properly, register your IP, and use the right reporting channels instead of trying to freelance your way through enforcement.