Let's Talk Account Health Rating (AHR)
Do you know about Account Health Rating?
Well, worry not! We will be linking a series of posts below about Amazon Account Health Ratings. This is intended to provide guidance on Account Health overall and explain some specific issues that can arise.
The first post introduces what Account Health Ratings are. The post can be found here:
The second outlines common violations seen on the Account Health page. You can review the post here:
The final post is from our moderation team. We would like to share the type of information that would be beneficial for selling partners to provide when asking about Account Health Rating related concerns within the Forums. This will allow us to best assist you. Please feel free to check out the post here:
You're welcome to ask questions or provide feedback under each post. If you prefer to make your own thread on a specific topic, feel free - our goal is to offer helpful information.
We hope this series of posts proves useful. Please let us know if any part of the process could be improved going forward. Our goal is to support Selling Partners effectively on Account Health and related matters.
Let's Talk Account Health Rating (AHR)
Do you know about Account Health Rating?
Well, worry not! We will be linking a series of posts below about Amazon Account Health Ratings. This is intended to provide guidance on Account Health overall and explain some specific issues that can arise.
The first post introduces what Account Health Ratings are. The post can be found here:
The second outlines common violations seen on the Account Health page. You can review the post here:
The final post is from our moderation team. We would like to share the type of information that would be beneficial for selling partners to provide when asking about Account Health Rating related concerns within the Forums. This will allow us to best assist you. Please feel free to check out the post here:
You're welcome to ask questions or provide feedback under each post. If you prefer to make your own thread on a specific topic, feel free - our goal is to offer helpful information.
We hope this series of posts proves useful. Please let us know if any part of the process could be improved going forward. Our goal is to support Selling Partners effectively on Account Health and related matters.
1 respuesta
Seller_v8HcVxlgzruGl
Dear Amazon Seller Support Team,
I hope this message finds you well. I am reaching out to you with a heavy heart and a sincere request for your assistance.
I have been a dedicated and committed member of the Amazon seller community, always adhering to the rules and regulations set forth by Amazon. However, I recently received a notification from your team stating that my account has been suspended due to the alleged submission of counterfeit or inauthentic documents.
I assure you that all the documents I have submitted for identity verification, including my bank account details, passport, and residency documents, are genuine and up-to-date. I have always strived to maintain transparency and integrity in my dealings with Amazon.
The suspension of my account has put me in a precarious situation. My product, which has already been manufactured, is now stranded in China. This has not only resulted in a significant financial loss but also affected my business operations.
I understand the need for stringent measures to ensure the authenticity of sellers on your platform. However, I believe there has been a misunderstanding in my case. I am ready and willing to cooperate fully and provide any additional information or documents that you may require.
I implore you to reconsider your decision and help me resolve this issue. My business is suffering, and every day that passes with my account suspended exacerbates the situation. I have always valued my association with Amazon and wish to continue being a part of this community.
I am hopeful that you will understand my predicament and assist me in reinstating my seller account. I look forward to your positive response and thank you in advance for your understanding and support.
