questions about tracking numbers and how to delete that number
Hello, good day, I have a problem editing information about an incorrect shipping number, it turns out that Alibaba gave me a FEDEX tracking number and since I was waiting for that number I went and put it where Amazon asked me and I just spoke with my factory at Alibaba and they tell me that this number belongs to another client or something like that, I try to delete the numbers and I can't, and supposedly my merchandise arrives at the port of the United States on March 9, what do I do? ?? or how do I edit that information??? I opened a case and asked for help from Amazon support but I did not understand their explanation, can someone help me solve the problem??? Thank you so much
questions about tracking numbers and how to delete that number
Hello, good day, I have a problem editing information about an incorrect shipping number, it turns out that Alibaba gave me a FEDEX tracking number and since I was waiting for that number I went and put it where Amazon asked me and I just spoke with my factory at Alibaba and they tell me that this number belongs to another client or something like that, I try to delete the numbers and I can't, and supposedly my merchandise arrives at the port of the United States on March 9, what do I do? ?? or how do I edit that information??? I opened a case and asked for help from Amazon support but I did not understand their explanation, can someone help me solve the problem??? Thank you so much
1 respuesta
Jameson_Amazon
Hi @Seller_RxDYFRv4phOk7,
Thank you for reaching out on the Seller Forums!
I see that my colleague, Dominic, has answered your question over in your other thread right here. If you have any additional questions or need further assistance, please continue to utilize that original thread.
Please kindly note that it is against our Community Guidelines to post multiple threads about the same topic/issue. Since this is a duplicate post, I will be closing this thread.
Thank you for your understanding!
Jameson
