Account Linked with Former Employee account
My LLC based account was linked with my former employee individual account. He was hired in 2022 and but now Amazon is saying you are related with that account in 2024 .
Account Linked with Former Employee account
My LLC based account was linked with my former employee individual account. He was hired in 2022 and but now Amazon is saying you are related with that account in 2024 .
10 respuestas
Seller_z3XfkorVSmnEY
Did the former employee leave and start their own company selling the same stuff on Amazon? Was the former employee's email or phone used as login 2FA for Amazon? Does the former employee bank at the same place you bank? Or did they have signing authority on your account?
Seller_LImVvUWeyiCfQ
In addition to the questions @Seller_z3XfkorVSmnEY lists for consideration, this post (link to post) may be of some help to you in figuring out what information was shared and how the accounts became related.
Seller_OHhKE1TWHFDsU
@Seller_h7iPlrg5pyYPl@Wyatt_Amazon @Yokie_Amazon @Glenn_Amazon @Cooper_Amazon @Emet_Amazon @Bryce_Amazon @CR_Amazon @Micah_Amazon
Can Anyone look into my case. Account is deactivated since 13th June 2024. Funds are in reserved status.
Submitted documents include service agreement , bank statement showing salaries transfer in 2022, termination letter and acceptance of termination letter .
Amazon keep sending same email that we do not have enough information at this moment to activate your account.
Emet_Amazon
Hello @Seller_OHhKE1TWHFDsU
Thank you for posting your concerns with a multiple account policy violation.
Per our code of conduct - multiple account policy, even if you hired them in 2022 this only establishes a connection to the employee, even if the account was deactivated 2 years later, if they owned or recently created an account that was deactivated, if they are still associated to your store, you would be eligible for deactivation in association with them.
- You may only maintain one Seller Central account for each region in which you sell unless you have a legitimate business need to open a second account and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.
I have followed up with the appropriate review teams who at this time has confirmed the current information being provided is not viable to reactivate the account as it does not address the current association with this other store. They do not provide any other information that you will need additional proof that you have not had any association with this individual or account since their termination. They have advised without these documents, the account will remain deactivated unless the associated store is reinstated.
Due to the situation, I want to inquire if you have any communication with this individual to attempt ensure their store is reinstated, as this may be the only available path at this time.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_OHhKE1TWHFDsU,
Thank you for following up on the situation.
As you mentioned your former employee did not maintain their invoices and is unable to reactivate their account. If the former employee is not able to reactivate their account, and the documentation provided does not support a valid separation to be accepted, the account may not be eligible for reactivation. If you identify more documentation that helps support the separation, the dispute path will still remain in the account health page.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
