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Seller_nOE56knzX2wNI

invalid credit card error

Hi There

I'm getting an "invalid credit card" error on my account. My card registered in my account is BUSINESS CREDIT CARD. Not a debit card or prepaid card. I checked my information and there is no mistake. I contacted my bank and there does not seem to be any problem with the card. I have orders in there and I need to send them today. But I can't access my orders menu either. How can I find an urgent solution to prevent damage to my account? By the way, I left a case for seller help. But I received an answer that I needed to update my card again. But there is no change to update and it is a credit card I have been using for a long time.

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Etiquetas:Cuenta bancaria, Pagos, Tarjeta de crédito
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Seller_nOE56knzX2wNI

invalid credit card error

Hi There

I'm getting an "invalid credit card" error on my account. My card registered in my account is BUSINESS CREDIT CARD. Not a debit card or prepaid card. I checked my information and there is no mistake. I contacted my bank and there does not seem to be any problem with the card. I have orders in there and I need to send them today. But I can't access my orders menu either. How can I find an urgent solution to prevent damage to my account? By the way, I left a case for seller help. But I received an answer that I needed to update my card again. But there is no change to update and it is a credit card I have been using for a long time.

Configuración de la cuenta
Etiquetas:Cuenta bancaria, Pagos, Tarjeta de crédito
00
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Micah_Amazon
En respuesta a la publicación de Seller_nOE56knzX2wNI

Hello @Seller_nOE56knzX2wNI,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_nOE56knzX2wNI

invalid credit card error

Hi There

I'm getting an "invalid credit card" error on my account. My card registered in my account is BUSINESS CREDIT CARD. Not a debit card or prepaid card. I checked my information and there is no mistake. I contacted my bank and there does not seem to be any problem with the card. I have orders in there and I need to send them today. But I can't access my orders menu either. How can I find an urgent solution to prevent damage to my account? By the way, I left a case for seller help. But I received an answer that I needed to update my card again. But there is no change to update and it is a credit card I have been using for a long time.

31 visualizaciones
1 respuesta
Configuración de la cuenta
Etiquetas:Cuenta bancaria, Pagos, Tarjeta de crédito
00
Responder
user profile
Seller_nOE56knzX2wNI

invalid credit card error

Hi There

I'm getting an "invalid credit card" error on my account. My card registered in my account is BUSINESS CREDIT CARD. Not a debit card or prepaid card. I checked my information and there is no mistake. I contacted my bank and there does not seem to be any problem with the card. I have orders in there and I need to send them today. But I can't access my orders menu either. How can I find an urgent solution to prevent damage to my account? By the way, I left a case for seller help. But I received an answer that I needed to update my card again. But there is no change to update and it is a credit card I have been using for a long time.

Configuración de la cuenta
Etiquetas:Cuenta bancaria, Pagos, Tarjeta de crédito
00
31 visualizaciones
1 respuesta
Responder
user profile

invalid credit card error

por parte de Seller_nOE56knzX2wNI

Hi There

I'm getting an "invalid credit card" error on my account. My card registered in my account is BUSINESS CREDIT CARD. Not a debit card or prepaid card. I checked my information and there is no mistake. I contacted my bank and there does not seem to be any problem with the card. I have orders in there and I need to send them today. But I can't access my orders menu either. How can I find an urgent solution to prevent damage to my account? By the way, I left a case for seller help. But I received an answer that I needed to update my card again. But there is no change to update and it is a credit card I have been using for a long time.

Configuración de la cuenta
Etiquetas:Cuenta bancaria, Pagos, Tarjeta de crédito
00
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1 respuesta
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Micah_Amazon
En respuesta a la publicación de Seller_nOE56knzX2wNI

Hello @Seller_nOE56knzX2wNI,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

10
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Micah_Amazon
En respuesta a la publicación de Seller_nOE56knzX2wNI

Hello @Seller_nOE56knzX2wNI,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

10
user profile
Micah_Amazon
En respuesta a la publicación de Seller_nOE56knzX2wNI

Hello @Seller_nOE56knzX2wNI,

Thank you for reaching out. My apologies on the frustration this is causing. When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Your credit card will be billed the monthly fee (if applicable) or USD 1 (excl. VAT) for purposes of validating the card. For more information, go to Registration requirements by country.

If you have entered a valid or true credit card (not pre-paid or debit card ) for both buyer and seller side of your account and still run into errors, there may be an issue with your bank.

Please kindly share your most recent seller support case ID and I will review and escalate.

Looking forward to your response.

Cheers,

Micah

10
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad