Reactivate account endless loop
How do I get in contact with a real person that can help me? I've tried emailing from Seller Central and it replies with this:
"This email address is not the correct channel to submit an appeal. Please follow the instructions below to resubmit your appeal to the correct channel.
If you are appealing an action taken on your account, please submit your appeal by clicking the "Reactivate your account" button in Account Health."
This is what happens when I click the "Reactivate your account button":
You must successfully address all issues below to qualify for account reactivation.
Violations: 0
October 29, 2023 - April 26, 2024
Target: 0 Issues
Reactivate account endless loop
How do I get in contact with a real person that can help me? I've tried emailing from Seller Central and it replies with this:
"This email address is not the correct channel to submit an appeal. Please follow the instructions below to resubmit your appeal to the correct channel.
If you are appealing an action taken on your account, please submit your appeal by clicking the "Reactivate your account" button in Account Health."
This is what happens when I click the "Reactivate your account button":
You must successfully address all issues below to qualify for account reactivation.
Violations: 0
October 29, 2023 - April 26, 2024
Target: 0 Issues
14 respuestas
Seller_kIukTwdhvntAp
NOTE -- nearly ALL accounts get suspended immediately after they are opened while Amazon verifies your information so unless they sent you a suspension notice asking for more information it is most likely just temporary.
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
LeviDylan_Amazon
Hello @Seller_oW1m4gSnUDTTg,
Thank you for posting your concerns with your account deactivation. Also, I want to thank @Seller_kIukTwdhvntAp for engaging here in this thread and providing helpful guidance on this situation.
I appreciate this information, from the sounds of the situation this may have happened quite some time ago or a notification was missed being sent.
Due to the nature of the situation currently exceeding my ability to assist in this space, I have passed your information and concerns to the appropriate teams for additional review.
Please continue to monitor your performance notifications for follow up information.
Wishing you the best,
LeviDylan
Seller_qfjcJ0exPjsGB
[Moderator Edit: Removed solicitation]
