Two step verification method change issue
Hello Everyone,
I am trying to change two-step verification method from receiving the OTP via SMS to Authenticator app as I was not able to receive the OTP vis SMS text nor voice call. However, I don't have any other option to switch over to different method as you can see on the screen shot. I tried recovery option multiple times, but no response from Amazon. Does anyone have any idea about how I can reset and choose the way I want for two-step verification???
I really need help and it seems like it's almost impossible to get a hold of someone over the phone on Amazon.
Two step verification method change issue
Hello Everyone,
I am trying to change two-step verification method from receiving the OTP via SMS to Authenticator app as I was not able to receive the OTP vis SMS text nor voice call. However, I don't have any other option to switch over to different method as you can see on the screen shot. I tried recovery option multiple times, but no response from Amazon. Does anyone have any idea about how I can reset and choose the way I want for two-step verification???
I really need help and it seems like it's almost impossible to get a hold of someone over the phone on Amazon.
6 respuestas
CR_Amazon
@Seller_SpHuIU5eLavTz
Hi there, my name is CR and want to see if we can get you some information here.
Have you opened a case yet with Seller Support on this? I'd be happy to review your issue in more detail there and read through any correspondence provided to this point.
I will hang tight here for your reply.
CR_Amazon
