URGENT HELP!!! 3PL vendor terminated and removed my permissions from my own seller account.
I had a 3PL vendor helping manage my inventory acquisition and FBA and ended the contract. Before I could remove them from my account, they went in and removed my permissions to my own seller account. I now have not access to look at inventory, sales, reports, users, or even create a case with seller support.
I can't find a number to call for help and I can't create a case to get help - Can someone from Amazon seller support please help me! I'm afraid my vendor is now taking my funds and my inventory as well! I can't see anything and can't access my own account.
Please help!!! URGENT!!!!
URGENT HELP!!! 3PL vendor terminated and removed my permissions from my own seller account.
I had a 3PL vendor helping manage my inventory acquisition and FBA and ended the contract. Before I could remove them from my account, they went in and removed my permissions to my own seller account. I now have not access to look at inventory, sales, reports, users, or even create a case with seller support.
I can't find a number to call for help and I can't create a case to get help - Can someone from Amazon seller support please help me! I'm afraid my vendor is now taking my funds and my inventory as well! I can't see anything and can't access my own account.
Please help!!! URGENT!!!!
5 respuestas
Seller_4zBzdtgCyS9EI
If there has been unauthorized activity on your account, report it to Amazon's team (206-922-0880. 1 in the US)
https://www.amazon.com/gp/help/customer/account-issues/
Seller_CW0P5hgbsiqWX
"I had a 3PL vendor helping manage my inventory acquisition."
That sure sounds like you were engaged in a variant of the drop shipping method of sales. Remember, it costs no more to succeed in operating an online retail business than it does to fail in operating an online business. The difference is the amount of knowledge possessed to put forth in your endeavors.
You are the sole account holder. You paid to have a 3rd party run the front end of your business and you paid Amazon to operate the back end. Seems you forgot that no matter what those to companies do, you are the one responsible for their actions and will have to live with the consequences.
Seller_Qbd0RsfZFEZBY
Oh man did you land on target
CR_Amazon
@Seller_Voqv8ygKQ1D4p
Hello there my name is CR and wanted to provide a few resources that may allow you to connect with our support team without having access to your Seller Central page.
Please try (866) 216-1075 (US only) and +1 (206) 922-0880 (if international based).
You can also try this page to access externally, if you prefer not to call.
CR_Amazon
