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Seller_dtFmHwxiMbGxz

Emergency help me please

Can anyone help me? As a new seller, I face a lot of difficulties, but I have spent most of my energy on asking Amazon to help me find the problem of unknown deductions. Since I started selling products, every deduction from Amazon in my US seller account is inconsistent with the actual deduction amount of my bank credit card. Moreover, there are 5 deductions from Amazon shown on my credit card, totaling more than one thousand US dollars, and there is no record in my seller account. It seems that the amount deducted from my credit card does not belong to my seller account, because they are completely inconsistent, while all the account information on the Canadian site is exactly the same. I started seeking help more than 40 days ago and have forwarded the application through customer service many times, but I have not received any response from the relevant team mentioned by the customer service. I am wondering if they respond to those transfer question.

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Etiquetas:Cuenta bancaria, Facturación
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Seller_dtFmHwxiMbGxz

Emergency help me please

Can anyone help me? As a new seller, I face a lot of difficulties, but I have spent most of my energy on asking Amazon to help me find the problem of unknown deductions. Since I started selling products, every deduction from Amazon in my US seller account is inconsistent with the actual deduction amount of my bank credit card. Moreover, there are 5 deductions from Amazon shown on my credit card, totaling more than one thousand US dollars, and there is no record in my seller account. It seems that the amount deducted from my credit card does not belong to my seller account, because they are completely inconsistent, while all the account information on the Canadian site is exactly the same. I started seeking help more than 40 days ago and have forwarded the application through customer service many times, but I have not received any response from the relevant team mentioned by the customer service. I am wondering if they respond to those transfer question.

Etiquetas:Cuenta bancaria, Facturación
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Connor_Amazon
En respuesta a la publicación de Seller_dtFmHwxiMbGxz

Hi @Seller_dtFmHwxiMbGxz

Connor from Amazon here, thanks for reaching out.

Can you help me out and provide me with a case ID that you have with seller support? This way I can take a closer into the charges on my end.

Best,

Connor

00
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Seller_dtFmHwxiMbGxz

Emergency help me please

Can anyone help me? As a new seller, I face a lot of difficulties, but I have spent most of my energy on asking Amazon to help me find the problem of unknown deductions. Since I started selling products, every deduction from Amazon in my US seller account is inconsistent with the actual deduction amount of my bank credit card. Moreover, there are 5 deductions from Amazon shown on my credit card, totaling more than one thousand US dollars, and there is no record in my seller account. It seems that the amount deducted from my credit card does not belong to my seller account, because they are completely inconsistent, while all the account information on the Canadian site is exactly the same. I started seeking help more than 40 days ago and have forwarded the application through customer service many times, but I have not received any response from the relevant team mentioned by the customer service. I am wondering if they respond to those transfer question.

29 visualizaciones
14 respuestas
Etiquetas:Cuenta bancaria, Facturación
00
Responder
user profile
Seller_dtFmHwxiMbGxz

Emergency help me please

Can anyone help me? As a new seller, I face a lot of difficulties, but I have spent most of my energy on asking Amazon to help me find the problem of unknown deductions. Since I started selling products, every deduction from Amazon in my US seller account is inconsistent with the actual deduction amount of my bank credit card. Moreover, there are 5 deductions from Amazon shown on my credit card, totaling more than one thousand US dollars, and there is no record in my seller account. It seems that the amount deducted from my credit card does not belong to my seller account, because they are completely inconsistent, while all the account information on the Canadian site is exactly the same. I started seeking help more than 40 days ago and have forwarded the application through customer service many times, but I have not received any response from the relevant team mentioned by the customer service. I am wondering if they respond to those transfer question.

Etiquetas:Cuenta bancaria, Facturación
00
29 visualizaciones
14 respuestas
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Emergency help me please

por parte de Seller_dtFmHwxiMbGxz

Can anyone help me? As a new seller, I face a lot of difficulties, but I have spent most of my energy on asking Amazon to help me find the problem of unknown deductions. Since I started selling products, every deduction from Amazon in my US seller account is inconsistent with the actual deduction amount of my bank credit card. Moreover, there are 5 deductions from Amazon shown on my credit card, totaling more than one thousand US dollars, and there is no record in my seller account. It seems that the amount deducted from my credit card does not belong to my seller account, because they are completely inconsistent, while all the account information on the Canadian site is exactly the same. I started seeking help more than 40 days ago and have forwarded the application through customer service many times, but I have not received any response from the relevant team mentioned by the customer service. I am wondering if they respond to those transfer question.

Etiquetas:Cuenta bancaria, Facturación
00
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Connor_Amazon
En respuesta a la publicación de Seller_dtFmHwxiMbGxz

Hi @Seller_dtFmHwxiMbGxz

Connor from Amazon here, thanks for reaching out.

Can you help me out and provide me with a case ID that you have with seller support? This way I can take a closer into the charges on my end.

Best,

Connor

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Connor_Amazon
En respuesta a la publicación de Seller_dtFmHwxiMbGxz

Hi @Seller_dtFmHwxiMbGxz

Connor from Amazon here, thanks for reaching out.

Can you help me out and provide me with a case ID that you have with seller support? This way I can take a closer into the charges on my end.

Best,

Connor

00
user profile
Connor_Amazon
En respuesta a la publicación de Seller_dtFmHwxiMbGxz

Hi @Seller_dtFmHwxiMbGxz

Connor from Amazon here, thanks for reaching out.

Can you help me out and provide me with a case ID that you have with seller support? This way I can take a closer into the charges on my end.

Best,

Connor

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad