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Seller_zALcFO6bxy8RT

Issue with Accessing Campaign Manager in Seller Central

Hi everyone,

I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.

I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.

Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!

Thanks in advance!

116 visualizaciones
3 respuestas
Etiquetas:Consola de publicidad, Paga por clic, Promociones, Publicidad, Sponsored Products
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Seller_zALcFO6bxy8RT

Issue with Accessing Campaign Manager in Seller Central

Hi everyone,

I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.

I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.

Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!

Thanks in advance!

Etiquetas:Consola de publicidad, Paga por clic, Promociones, Publicidad, Sponsored Products
00
116 visualizaciones
3 respuestas
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Joey_Amazon
En respuesta a la publicación de Seller_zALcFO6bxy8RT

Hi @Seller_zALcFO6bxy8RT,

Thank you for posting here at the forums and bringing this matter to our attention.

Based on what you have shared. The first step would be to submit a case with Seller Support. This no only helps towards resolving your issue but it documents happening to your account.

If you have submitted a case already, please share here. I can review and determine the best next steps.

Thanks,

Joey

00
user profile
Seller_dkC0YA24BtrOa
En respuesta a la publicación de Seller_zALcFO6bxy8RT

I am getting this same issue every day. Cleared history and have tried Chrome, FireFox and Safari, all of them have the same errors. Sometimes it works for 5 mins, sometimes 2 hours, but everyday, no matter what it eventually throws an error and says "We couldn't draw your chart". I have to come back to it the next day and continue where I left off until it inevitably crashes again.

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_zALcFO6bxy8RT

Issue with Accessing Campaign Manager in Seller Central

Hi everyone,

I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.

I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.

Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!

Thanks in advance!

116 visualizaciones
3 respuestas
Etiquetas:Consola de publicidad, Paga por clic, Promociones, Publicidad, Sponsored Products
00
Responder
user profile
Seller_zALcFO6bxy8RT

Issue with Accessing Campaign Manager in Seller Central

Hi everyone,

I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.

I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.

Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!

Thanks in advance!

Etiquetas:Consola de publicidad, Paga por clic, Promociones, Publicidad, Sponsored Products
00
116 visualizaciones
3 respuestas
Responder
user profile

Issue with Accessing Campaign Manager in Seller Central

por parte de Seller_zALcFO6bxy8RT

Hi everyone,

I'm experiencing a frustrating issue with my Seller Central account, and I'm hoping someone here can help. I recently tried to access the Campaign Manager under the "Advertising" tab to create advertising campaigns for my new product. However, the Campaign Manager option is completely missing from the menu.

I've checked multiple times, logged out and back in, cleared my browser cache, and even tried different browsers, but nothing seems to work. Without access to Campaign Manager, I can't launch any advertising campaigns, and it's really holding back my product launch.

Has anyone else encountered this problem before? Any advice on what steps I can take to resolve it would be greatly appreciated!

Thanks in advance!

Etiquetas:Consola de publicidad, Paga por clic, Promociones, Publicidad, Sponsored Products
00
116 visualizaciones
3 respuestas
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Joey_Amazon
En respuesta a la publicación de Seller_zALcFO6bxy8RT

Hi @Seller_zALcFO6bxy8RT,

Thank you for posting here at the forums and bringing this matter to our attention.

Based on what you have shared. The first step would be to submit a case with Seller Support. This no only helps towards resolving your issue but it documents happening to your account.

If you have submitted a case already, please share here. I can review and determine the best next steps.

Thanks,

Joey

00
user profile
Seller_dkC0YA24BtrOa
En respuesta a la publicación de Seller_zALcFO6bxy8RT

I am getting this same issue every day. Cleared history and have tried Chrome, FireFox and Safari, all of them have the same errors. Sometimes it works for 5 mins, sometimes 2 hours, but everyday, no matter what it eventually throws an error and says "We couldn't draw your chart". I have to come back to it the next day and continue where I left off until it inevitably crashes again.

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Joey_Amazon
En respuesta a la publicación de Seller_zALcFO6bxy8RT

Hi @Seller_zALcFO6bxy8RT,

Thank you for posting here at the forums and bringing this matter to our attention.

Based on what you have shared. The first step would be to submit a case with Seller Support. This no only helps towards resolving your issue but it documents happening to your account.

If you have submitted a case already, please share here. I can review and determine the best next steps.

Thanks,

Joey

00
user profile
Joey_Amazon
En respuesta a la publicación de Seller_zALcFO6bxy8RT

Hi @Seller_zALcFO6bxy8RT,

Thank you for posting here at the forums and bringing this matter to our attention.

Based on what you have shared. The first step would be to submit a case with Seller Support. This no only helps towards resolving your issue but it documents happening to your account.

If you have submitted a case already, please share here. I can review and determine the best next steps.

Thanks,

Joey

00
Responder
user profile
Seller_dkC0YA24BtrOa
En respuesta a la publicación de Seller_zALcFO6bxy8RT

I am getting this same issue every day. Cleared history and have tried Chrome, FireFox and Safari, all of them have the same errors. Sometimes it works for 5 mins, sometimes 2 hours, but everyday, no matter what it eventually throws an error and says "We couldn't draw your chart". I have to come back to it the next day and continue where I left off until it inevitably crashes again.

00
user profile
Seller_dkC0YA24BtrOa
En respuesta a la publicación de Seller_zALcFO6bxy8RT

I am getting this same issue every day. Cleared history and have tried Chrome, FireFox and Safari, all of them have the same errors. Sometimes it works for 5 mins, sometimes 2 hours, but everyday, no matter what it eventually throws an error and says "We couldn't draw your chart". I have to come back to it the next day and continue where I left off until it inevitably crashes again.

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad