I submitted my Payoneer statement to Amazon for verification, but Amazon did not accept this document. I contacted Payoneer support, but the representative was also unsure. Therefore, I reached out to Amazon for assistance.

The Amazon support agent instructed me to follow the guidelines in the link they provided for re-verification. If unsuccessful, I was advised to reply to that message with my phone number and a suitable time for them to contact me for verification (due to security reasons).

I followed the instructions, but I only received a response that seemed like an automated message, stating that my document was not accepted and that my account would not be activated.

Here is my case ID: 17427451341. I kindly request Amazon's support in verifying my account so I can access the funds. As a small business, this is extremely important to me.