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Seller_NN2gNFgzKN8A7

Custom Spanish listing in US market

Hello,

I noticed the Spanish version of my US listing (amazon.com) is an automated Spanish translation and can be improved by setting my customized translation.

How can I change the listing in Spanish?

1) I tried using Inventory File, but no option to download (Following https://sellercentral.amazon.com/help/hub/reference/G95W67HSJ4A386EN didn't solved)

img

2) I tried to change it directly in Inventory Details page, but can't do it.

img

3) Opened a case ID 14964149031 to hopefully the translation team would help, but it didn't escalated. Got the answer "...Upon our research Spanish is only available for mx and not for US."

4) I contacted Seller Support case ID 14980416331 and don't know how it ended as a report of suspected policy violation.

I would like to update my listing by myself instead of contacting Seller Support for each change in listing (if it approves).

Any help will be appreciated.

Thank you !

34 visualizaciones
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Crear y administrar listados
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Seller_NN2gNFgzKN8A7

Custom Spanish listing in US market

Hello,

I noticed the Spanish version of my US listing (amazon.com) is an automated Spanish translation and can be improved by setting my customized translation.

How can I change the listing in Spanish?

1) I tried using Inventory File, but no option to download (Following https://sellercentral.amazon.com/help/hub/reference/G95W67HSJ4A386EN didn't solved)

img

2) I tried to change it directly in Inventory Details page, but can't do it.

img

3) Opened a case ID 14964149031 to hopefully the translation team would help, but it didn't escalated. Got the answer "...Upon our research Spanish is only available for mx and not for US."

4) I contacted Seller Support case ID 14980416331 and don't know how it ended as a report of suspected policy violation.

I would like to update my listing by myself instead of contacting Seller Support for each change in listing (if it approves).

Any help will be appreciated.

Thank you !

Crear y administrar listados
Etiquetas:Página de detalles
10
34 visualizaciones
10 respuestas
Responder
0 respuestas
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Afternoon @Seller_NN2gNFgzKN8A7,

I have escalated CASE IDs 14964149031 and 14980416331 to one of our internal teams to review. They should get back to us within the next few business days. Looking forward to providing you with an update soon. Until then, have a wonderful weekend.

Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Evening @Seller_NN2gNFgzKN8A7,

One of our support representatives has reached out to you through CASE ID 15181947741 to further discuss the attributes of your ASINs that were not translating properly.

Please continue to monitor CASE ID 15181947741 and provide any additional information to the support representative when needed.

I hope you have a fantastic rest of the week and take care.

Sincerely, Cooper_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Seller_NN2gNFgzKN8A7

Custom Spanish listing in US market

Hello,

I noticed the Spanish version of my US listing (amazon.com) is an automated Spanish translation and can be improved by setting my customized translation.

How can I change the listing in Spanish?

1) I tried using Inventory File, but no option to download (Following https://sellercentral.amazon.com/help/hub/reference/G95W67HSJ4A386EN didn't solved)

img

2) I tried to change it directly in Inventory Details page, but can't do it.

img

3) Opened a case ID 14964149031 to hopefully the translation team would help, but it didn't escalated. Got the answer "...Upon our research Spanish is only available for mx and not for US."

4) I contacted Seller Support case ID 14980416331 and don't know how it ended as a report of suspected policy violation.

I would like to update my listing by myself instead of contacting Seller Support for each change in listing (if it approves).

Any help will be appreciated.

Thank you !

34 visualizaciones
10 respuestas
Crear y administrar listados
Etiquetas:Página de detalles
10
Responder
user profile
Seller_NN2gNFgzKN8A7

Custom Spanish listing in US market

Hello,

I noticed the Spanish version of my US listing (amazon.com) is an automated Spanish translation and can be improved by setting my customized translation.

How can I change the listing in Spanish?

1) I tried using Inventory File, but no option to download (Following https://sellercentral.amazon.com/help/hub/reference/G95W67HSJ4A386EN didn't solved)

img

2) I tried to change it directly in Inventory Details page, but can't do it.

img

3) Opened a case ID 14964149031 to hopefully the translation team would help, but it didn't escalated. Got the answer "...Upon our research Spanish is only available for mx and not for US."

4) I contacted Seller Support case ID 14980416331 and don't know how it ended as a report of suspected policy violation.

I would like to update my listing by myself instead of contacting Seller Support for each change in listing (if it approves).

Any help will be appreciated.

Thank you !

Crear y administrar listados
Etiquetas:Página de detalles
10
34 visualizaciones
10 respuestas
Responder
user profile

Custom Spanish listing in US market

por parte de Seller_NN2gNFgzKN8A7

Hello,

I noticed the Spanish version of my US listing (amazon.com) is an automated Spanish translation and can be improved by setting my customized translation.

How can I change the listing in Spanish?

1) I tried using Inventory File, but no option to download (Following https://sellercentral.amazon.com/help/hub/reference/G95W67HSJ4A386EN didn't solved)

img

2) I tried to change it directly in Inventory Details page, but can't do it.

img

3) Opened a case ID 14964149031 to hopefully the translation team would help, but it didn't escalated. Got the answer "...Upon our research Spanish is only available for mx and not for US."

4) I contacted Seller Support case ID 14980416331 and don't know how it ended as a report of suspected policy violation.

I would like to update my listing by myself instead of contacting Seller Support for each change in listing (if it approves).

Any help will be appreciated.

Thank you !

Crear y administrar listados
Etiquetas:Página de detalles
10
34 visualizaciones
10 respuestas
Responder
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Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Afternoon @Seller_NN2gNFgzKN8A7,

I have escalated CASE IDs 14964149031 and 14980416331 to one of our internal teams to review. They should get back to us within the next few business days. Looking forward to providing you with an update soon. Until then, have a wonderful weekend.

Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Evening @Seller_NN2gNFgzKN8A7,

One of our support representatives has reached out to you through CASE ID 15181947741 to further discuss the attributes of your ASINs that were not translating properly.

Please continue to monitor CASE ID 15181947741 and provide any additional information to the support representative when needed.

I hope you have a fantastic rest of the week and take care.

Sincerely, Cooper_Amazon

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Afternoon @Seller_NN2gNFgzKN8A7,

I have escalated CASE IDs 14964149031 and 14980416331 to one of our internal teams to review. They should get back to us within the next few business days. Looking forward to providing you with an update soon. Until then, have a wonderful weekend.

Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Afternoon @Seller_NN2gNFgzKN8A7,

I have escalated CASE IDs 14964149031 and 14980416331 to one of our internal teams to review. They should get back to us within the next few business days. Looking forward to providing you with an update soon. Until then, have a wonderful weekend.

Sincerely, Cooper_Amazon

00
Responder
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Evening @Seller_NN2gNFgzKN8A7,

One of our support representatives has reached out to you through CASE ID 15181947741 to further discuss the attributes of your ASINs that were not translating properly.

Please continue to monitor CASE ID 15181947741 and provide any additional information to the support representative when needed.

I hope you have a fantastic rest of the week and take care.

Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
En respuesta a la publicación de Seller_NN2gNFgzKN8A7

Good Evening @Seller_NN2gNFgzKN8A7,

One of our support representatives has reached out to you through CASE ID 15181947741 to further discuss the attributes of your ASINs that were not translating properly.

Please continue to monitor CASE ID 15181947741 and provide any additional information to the support representative when needed.

I hope you have a fantastic rest of the week and take care.

Sincerely, Cooper_Amazon

00
Responder
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