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Seller_PbBSRW7AzI5YI

I can't register new brands as amazon says I have been involved in 'Abuse'??

I have no Idea what I have done to make this happen and no idea how to fix it. When I ask Seller Support I recieve a canned email for an a-e of different posibilities.

Can anyone advise, I have been involved in no kind of abuse at all and have only ever sold my own brands.

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9 respuestas
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Etiquetas:Brand Registry
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Seller_PbBSRW7AzI5YI

I can't register new brands as amazon says I have been involved in 'Abuse'??

I have no Idea what I have done to make this happen and no idea how to fix it. When I ask Seller Support I recieve a canned email for an a-e of different posibilities.

Can anyone advise, I have been involved in no kind of abuse at all and have only ever sold my own brands.

Administrar tu marca
Etiquetas:Brand Registry
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Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hi @Seller_PbBSRW7AzI5YI

My name is Sandy from the Community Manager team.

Would you please provide a case ID to the brand registry case so I can take a look?

Best,

Sandy

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hello @Seller_PbBSRW7AzI5YI

This is Sandy back with updates after speaking to the brand team. Please review their reply below.

________________________________________

Your selling partner is currently blocked in Amazon.pl, Amazon.es and Amazon.se marketplace. Please have the seller appeal this block from their account health dashboard and the appropriate team will review. Until the SP clears up the issue they will remain ineligible for BR.

Reactivating Your Selling Account:

To reactivate your deactivated selling account(s), each affected user must submit an appeal or provide evidence of erroneous deactivation. This can be done by clicking the 'Reactivate my Account' button on the "Account Health" page and providing the necessary information. You can access the "Account Health" page here: [https://sellercentral.amazon.com/performance/dashboard].

For more information on account deactivation due to non-compliance, please visit the "Account Health Rating policy" page: [https://sellercentral.amazon.com/help/hub/reference/external/GQ5DSES264XVXNX7]

________________________________________

Would you please contact Account Health regarding the steps if you have further questions? Once you have resolved these please apply again.

Best,

Sandy

00
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user profile
Seller_PbBSRW7AzI5YI

I can't register new brands as amazon says I have been involved in 'Abuse'??

I have no Idea what I have done to make this happen and no idea how to fix it. When I ask Seller Support I recieve a canned email for an a-e of different posibilities.

Can anyone advise, I have been involved in no kind of abuse at all and have only ever sold my own brands.

28 visualizaciones
9 respuestas
Administrar tu marca
Etiquetas:Brand Registry
00
Responder
user profile
Seller_PbBSRW7AzI5YI

I can't register new brands as amazon says I have been involved in 'Abuse'??

I have no Idea what I have done to make this happen and no idea how to fix it. When I ask Seller Support I recieve a canned email for an a-e of different posibilities.

Can anyone advise, I have been involved in no kind of abuse at all and have only ever sold my own brands.

Administrar tu marca
Etiquetas:Brand Registry
00
28 visualizaciones
9 respuestas
Responder
user profile

I can't register new brands as amazon says I have been involved in 'Abuse'??

por parte de Seller_PbBSRW7AzI5YI

I have no Idea what I have done to make this happen and no idea how to fix it. When I ask Seller Support I recieve a canned email for an a-e of different posibilities.

Can anyone advise, I have been involved in no kind of abuse at all and have only ever sold my own brands.

Administrar tu marca
Etiquetas:Brand Registry
00
28 visualizaciones
9 respuestas
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Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hi @Seller_PbBSRW7AzI5YI

My name is Sandy from the Community Manager team.

Would you please provide a case ID to the brand registry case so I can take a look?

Best,

Sandy

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hello @Seller_PbBSRW7AzI5YI

This is Sandy back with updates after speaking to the brand team. Please review their reply below.

________________________________________

Your selling partner is currently blocked in Amazon.pl, Amazon.es and Amazon.se marketplace. Please have the seller appeal this block from their account health dashboard and the appropriate team will review. Until the SP clears up the issue they will remain ineligible for BR.

Reactivating Your Selling Account:

To reactivate your deactivated selling account(s), each affected user must submit an appeal or provide evidence of erroneous deactivation. This can be done by clicking the 'Reactivate my Account' button on the "Account Health" page and providing the necessary information. You can access the "Account Health" page here: [https://sellercentral.amazon.com/performance/dashboard].

For more information on account deactivation due to non-compliance, please visit the "Account Health Rating policy" page: [https://sellercentral.amazon.com/help/hub/reference/external/GQ5DSES264XVXNX7]

________________________________________

Would you please contact Account Health regarding the steps if you have further questions? Once you have resolved these please apply again.

Best,

Sandy

00
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hi @Seller_PbBSRW7AzI5YI

My name is Sandy from the Community Manager team.

Would you please provide a case ID to the brand registry case so I can take a look?

Best,

Sandy

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hi @Seller_PbBSRW7AzI5YI

My name is Sandy from the Community Manager team.

Would you please provide a case ID to the brand registry case so I can take a look?

Best,

Sandy

00
Responder
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hello @Seller_PbBSRW7AzI5YI

This is Sandy back with updates after speaking to the brand team. Please review their reply below.

________________________________________

Your selling partner is currently blocked in Amazon.pl, Amazon.es and Amazon.se marketplace. Please have the seller appeal this block from their account health dashboard and the appropriate team will review. Until the SP clears up the issue they will remain ineligible for BR.

Reactivating Your Selling Account:

To reactivate your deactivated selling account(s), each affected user must submit an appeal or provide evidence of erroneous deactivation. This can be done by clicking the 'Reactivate my Account' button on the "Account Health" page and providing the necessary information. You can access the "Account Health" page here: [https://sellercentral.amazon.com/performance/dashboard].

For more information on account deactivation due to non-compliance, please visit the "Account Health Rating policy" page: [https://sellercentral.amazon.com/help/hub/reference/external/GQ5DSES264XVXNX7]

________________________________________

Would you please contact Account Health regarding the steps if you have further questions? Once you have resolved these please apply again.

Best,

Sandy

00
user profile
Sandy_Amazon
En respuesta a la publicación de Seller_PbBSRW7AzI5YI

Hello @Seller_PbBSRW7AzI5YI

This is Sandy back with updates after speaking to the brand team. Please review their reply below.

________________________________________

Your selling partner is currently blocked in Amazon.pl, Amazon.es and Amazon.se marketplace. Please have the seller appeal this block from their account health dashboard and the appropriate team will review. Until the SP clears up the issue they will remain ineligible for BR.

Reactivating Your Selling Account:

To reactivate your deactivated selling account(s), each affected user must submit an appeal or provide evidence of erroneous deactivation. This can be done by clicking the 'Reactivate my Account' button on the "Account Health" page and providing the necessary information. You can access the "Account Health" page here: [https://sellercentral.amazon.com/performance/dashboard].

For more information on account deactivation due to non-compliance, please visit the "Account Health Rating policy" page: [https://sellercentral.amazon.com/help/hub/reference/external/GQ5DSES264XVXNX7]

________________________________________

Would you please contact Account Health regarding the steps if you have further questions? Once you have resolved these please apply again.

Best,

Sandy

00
Responder
Sigue esta conversación para recibir notificaciones cuando haya nueva actividad